Receptionist
Be Yourself - Be a Bold Team Player - Be Leonardo Once you're part of the team, you're part of the Leonardo community of over 55 hotels across the UK & Ireland!
UK jobs. Bigger possibilities.
136,000+ live jobsOn-site in Birmingham·Full-time·Added 1 month ago (last checked 4 Oct)
206 open roles
Permanent contract
Full-time.
Work on-site in Birmingham
No relocation package mentioned.
Have excellent telephone and communication skills.
Be driven, competitive, and passionate about achieving results.
Have a genuine passion for hospitality and delivering first-class customer service.
Special rates on Leonardo Hotel rooms across the UK & Europe
Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
Talent referral scheme
Thank You Week: from ice cream trucks to yoga classes and lots in between!
Wellbeing Calendar
Ongoing job-related training programmes with clear paths for progression
As a Business Booker Sales Supervisor, you'll lead and inspire a small team of Business Booker Sales Executives while driving sales performance and delivering commercial results. This is a hands-on leadership role where you'll coach, motivate, and develop your team, ensuring they have the tools and support they need to succeed. Alongside managing key customer relationships and business opportunities, you'll take ownership of the team's day-to-day performance, helping to grow revenue through the Business Booker platform.
Lead, coach and develop a team of Business Booker Sales Executives to achieve individual and team targets.
Monitor performance, provide regular feedback, and identify development opportunities.
Proactively encourage customers to use the Business Booker platform to make reservations.
Negotiate contracts and close agreements.
Develop strong client relationships to increase enquiries and business opportunities.
Support specific hotel business needs as required.
Produce accurate and timely reports.
Be Yourself - Be a Bold Team Player - Be Leonardo
Once you're part of the team, you're part of the Leonardo community of over 55 hotels across the UK & Ireland!
If you're our ideal Business Booker Sales Supervisor, you will:
Be yourself!
Some of the perks our Business Booker Supervisor could enjoy include:
Why come join us as a Business Booker Supervisor?
We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
Leonardo Hotels is a major hotel group operating 315+ hotels with 56,000+ rooms across 137 destinations in 21 countries in Europe and Israel. Its brand family includes Leonardo Hotels, Leonardo Royal Hotels, Leonardo Boutique Hotels, NYX Hotels by Leonardo, and Leonardo Limited Edition, alongside other Fattal Group brands such as Jurys Inn and Herods. The group positions itself around genuine hospitality, serving both business and leisure travellers with centrally located hotels, meetings and events facilities, and the AdvantageCLUB loyalty programme.
We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
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