Project Support Officer

This is a varied role combining project support with the day-to-day administration of key outpatient digital systems, including Patient Hub, Swiftqueue, eRS and Liberty CX.

You will support the delivery and implementation of outpatient transformation projects, while helping ensure our digital systems are effectively maintained and embedded into business-as-usual services. The role will include system administration, testing, supporting and training users, maintaining project documentation, monitoring risks and issues, and supporting meetings and communications.

We are looking for someone who is organised, confident with digital systems, able to manage competing priorities and comfortable working with clinical, operational and project teams. Experience of project administration, NHS services or supporting digital systems would be particularly valuable.

The Trust is embarking upon several Transformational change programmes. The post holder will provide project support skills to the Responsible Project Manager or Service Manager, as required, and assist with or lead aspects of the following:

· Ensure all project risks and issues are logged and monitored.

· Transition system integration into Business as Usual.

· Ensure project lessons are logged and reported.

· Administer aspects of the project Communication Plans.

· Provide support and training to clinical and administrative staff impacted by the change programme.

· Carry out benchmarking activities under the guidance of the Responsible Project Manager or Implementation Analyst.

· Carry out system testing activities under the guidance of the Responsible Project Manager or Service Manager.

· Support the Responsible Project Manager or Service Manager with meeting administration.

· Contribute to training programme development & implementation.

· The post holder will often be occasionally required to work without supervision.

Please see the attached job description for further information about this vacancy.

Name Rob Child
Position Senior Project Manager
Email robchild@nhs.net
Phone number

Shortlisting Date: 5/11/26
Interview Date: 19/11/26

Please Note: All salaries listed reflect the pay for full time roles. Any part time roles will be pro rata.

The Leeds Way is working together to support each other and deliver the best possible care to patients.

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Our purpose: Excellent, safe and sustainable care for every patient every time

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Improvement and Innovation
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To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.