Crisis Support Practitioner (Nights)

Job title and organisation: Here For You Wakefield - Crisis Support Practitioner (Nights) - Touchstone
Salary: TSP (2024) points* 23-25 starting at £34,036.66 pa/pro rata.
Hours: 28 hours per week averaged over a month, working 4 nights on, 4 nights off pattern, 10pm-6am.
Contract: This role is fixed up to 31 March 2028, with possibility for extension.
Location: Wakefield
Closing Date and Time: Sunday 15th November 2026

Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.

As Here For You Wakefield expands towards a 24/7 crisis support model, this role represents an exciting opportunity to be part of a pioneering overnight service in Wakefield. You will play a vital role in ensuring people can access urgent non-clinical support during the night, when many services are unavailable. The service operates 7 days a week, 365 days a year alongside emergency services, primary care, statutory services and other third sector community services to provide the most appropriate support for individuals away from A&E and section 136 suites wherever possible.

We are looking for an enthusiastic, resilient and values-driven individual with significant experience of supporting people experiencing emotional distress, including those at risk of suicide or self-harm, and a commitment to providing accessible and culturally responsive support to people from diverse communities, including Black and Minority Ethnic and LGBTQ+ communities when they need it the most. Every conversation has the potential to reduce harm, restore hope and create a positive turning point in someone's journey.

Information Session: Wednesday 28 October 2026 at 1pm via Microsoft Teams

To attend please email: hereforyou@touchstonesupport.org.uk

CLOSING DATE: Sunday 15 November 2026

Interviews will be held on: Friday 04 December 2026

For any queries regarding this vacancy, please contact: leannew@touchstonesupport.org.uk

As an employee of Touchstone you will benefit from the following:

• Working for a diverse and inclusive organisation e.g. 37% *BME staff, 28% *LGBTQ+ staff, 19% *staff with a disability. Staff and peer support networks (*as above and many more)
• 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
• Flexible working opportunities
• Access to HealthHero - Employee Assistance Scheme and Virtual GP service for staff
• Personal wellbeing and training budget.
• Health and wellbeing activities and fun staff team away days
• Inclusive maternity and parental policies and pay
• Additional day of leave as a celebration day or health and wellbeing
• Learning and personal development opportunities

Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME and LGB and Trans communities and/or people with disabilities who are under-represented within Touchstone. All applicants who disclose a disability and meet the essential criteria will be interviewed. Additional information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you. Applications can be obtained by visiting www.touchstonesupport.org.uk or by e-mailing recruitment@touchstonesupport.org.uk. Please note that feedback is not provided to applicants who have not been shortlisted. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note the only form of application we consider is our application form via Vacancy: HERE FOR YOU - CRISIS SUPPORT PRACTITIONER (NIGHTS) - Touchstone completed and emailed to recruitment@touchstonesupport.org.uk

The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.
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