Host

WHY SECOND NATURE
Care, made daily.

Second Nature is part of Lamington Group. We design and run hometels, places that are practical but still feel good to stay in, built around how people actually travel and live. Our teams pay attention to what guests actually need, not what a script tells them to do.

In May 2027 we open Second Nature York at 23 Piccadilly. It'll have seven floors and 116 rooms, plus Winnie's Café and Bar, meeting space, a gym and a guest laundry. We're building the team that opens it.

An opening team walks into a building that's still being finished, using systems nobody has tried on a real guest yet. The first months are busy, and not everything will work first time. You'll be the people who fix it, and the way this place runs will come from whoever is there at the start.

Housekeeping. Roommakers, linen porters and senior roommakers. You'll reset rooms people actually live in, clutter and late-night cooking included, so they're ready for whoever comes next.

Hosts. Hosts and senior hosts. This is a multiskilled role. One minute you're sorting a check-in, the next you're behind the bar at Winnie's making a drink. You're the first person a guest meets, and the one they call at 11pm when their key card stops working.

Food & beverage. Kitchen porters and the team behind Winnie's. You'll serve breakfast, coffee and a drink after work, to guests and to York.

Maintenance. Handyman roles, for people who'd rather fix something properly once than patch it three times. In a new building, you'll learn how it works from the inside.

WHO YOU ARE
Five things we hire for.

These are the Second Nature values, and we use them across every role in the Group. If three or more of these sound like you on a good day, this is your kind of place.

Use Instinct. You notice what someone needs before they ask, whether that's a guest arriving tired or a colleague two rooms behind.

Own It. When something goes wrong in a new building, and it will, you sort it instead of explaining why it isn't your job.

Include All. You make guests and teammates from every background feel they belong. You're genuine, not scripted.

Stay Curious. You learn York, the building and the people in it, and you pass on what you know.

Think Big. You're not just doing a shift. You're setting the standard that every team after you will inherit.

We don't hire for a hotel-industry background. We can teach you the systems. We can't teach you how to read a room.

WHAT YOU'LL BRING
Experience that fits the role.

You'll have experience looking after people or places, whether in hospitality, retail, care work, cleaning or a trade. You stay calm when things are busy or unfinished, and you're happy to act without being told. You're reliable, because an opening team is only as strong as whoever turns up.

WHY YOU'LL LOVE WORKING HERE
What you get back.

Pay that's fair
Lamington Group is a Real Living Wage employer.

Growth that's real
We promote from within. Every team has a clear path to supervisor and manager, and an opening is the fastest place to prove you're ready.

Learning, built in
You'll get proper training from day one, including skills you'll keep wherever you go next.

Time off that respects you
You'll get more annual leave the longer you stay, two paid volunteer days a year, and a Company Sick Pay Scheme.

Stay with us, on us
You'll get friends-and-family rates across our hometels and the wider group, plus one free stay on us.

The day-to-day
There are pension contributions, wellbeing support, a Cycle to Work scheme, and gym access at our properties.

HOW IT WORKS
Our hiring process.

Register your interest
Send your CV and tell us which team you're interested in. No cover letter needed.

First conversation
You'll have a 30-minute call with the hiring manager about the role, the team, and you.

On-site visit
You'll meet the team and see the building, even if it's still in hard hats. You should know what you're signing up for before you say yes.

Offer
If it's a fit on both sides, we move quickly.

WE CLOSE THE LOOP
Every applicant hears back from us, yes or no. We don't ghost.

FOR EVERYONE
A note on inclusion.

Second Nature and Lamington Group are equal opportunities employers. We hire on attitude and ability. We welcome applications from every background, regardless of age, race, ethnicity, gender, sexual orientation, disability, religion or belief.

If you need any adjustments to take part in our hiring process, tell us when you apply. We'll work with you.

READY?
Register your interest now.