Office Manager

What You'll Do:

• Oversee and manage day-to-day office operations and administration, ensuring high-quality service levels across; cleaning, food & beverage, engagement, travel, maintenance, security, and more.
• Take ownership of all food & beverage orders, alongside daily restocking and management to ensure a great workplace environment.
• Oversee routine inspections of the facility and identify any areas in need of repair, and schedule/supervise repair activities to minimise disruption to business operations.
• Monitor and maintain inventory of facility equipment and supplies (e.g., furniture, cleaning products, office equipment), ensuring that facility assets are well-maintained and operational.
• Organise internal team events, travel arrangements via our travel partners, and related activities in a cost effective manner to foster team engagement.
• Assist in planning and optimising office layouts, workstations, and communal areas for space efficiency.
• Coordinate seating arrangements, relocations, and the accommodation of new hires.
• Supervise facility team members, including janitorial, security, and maintenance staff, provide guidance, training, and development for team members to ensure top performance.
• Organise and oversee travel arrangements for Senior Leaders across the business balancing business requirements and costs.
• Take part in office engagement activity planning such as team building events, game launches, seasonal parties, and food trucks.
• Assist in implementing environmentally sustainable practices, such as energy-saving programs, recycling initiatives, and waste reduction.
• Support in planning and executing facility-related projects such as renovations, office relocations, or space redesign, whilst ensuring minimal disruption to regular operations during any facility upgrades or changes.
• Manage relationships with external vendors (cleaning, maintenance, security, etc.), and negotiate contracts and service-level agreements (SLAs) to ensure cost-effective and high-quality services.
• Assist in managing the facilities budget, tracking expenses, and ensuring services remain within allocated budgets, including the proposal of cost-saving initiatives without compromising service quality.
• Ensure the workplace complies with all health, safety, fire, and environmental regulations, including the coordination of regular safety inspections and audits.
• Establishing and enforcing workplace safety standards and protocols, alongside emergency procedures, equipment maintenance, and safety compliance.

What You Will Bring:

• At least 3 years in an office manager, operations or similar role.
• Highly organised, with excellent record-keeping, an eye for detail, and the ability to multitask in a dynamic work environment.
• Demonstrated experience in a similar role, such as office management or a facilities role in a small site, with a strong track record of successfully managing facilities and operations.
• Clear communicator who can deliver briefings and inductions to staff at all levels.
• Experience managing suppliers, contractors and a landlord relationship.
• Proficient in Excel, Google sheets.
• Previous experience in vendor management.
• Experience managing a budget and working with Finance.
• Experience in soft services with exposure to the technical aspects of the facility.
• Demonstrated experience with health and safety compliance, including conducting inspections and implementing safety measures.
• Demonstrated ability to handle emergency preparedness and implement effective solutions.
• IOSH Managing Safely, or willing to complete it within 6 months (funded by Kwalee).

Why Kwalee?

• Generous Holiday: Start with 25 days of annual leave, plus bank holidays. You'll also earn an extra day for every year of service, up to 5 years!
• Flexible Working: We offer core hours that allow you to work flexibly around your life, and a bank of 'Work From Home' days to use when you need them.
• Health Cover: Private medical cover, life assurance, a solid pension plan, and cover for dental and optical care.
• Recharge: Take advantage of our on-site gym and a supportive atmosphere that prioritises your wellbeing.
• Free Food & Drink: Fuel your day with unlimited free snacks and drinks.
• Gaming Goodies: Receive Steam codes for all our game releases!
• Dog-Friendly Office: Bring your furry friend to our vibrant, fun office.
• Office Location: Leamington Spa office location, with free parking and electric charging stations.
• Merch & Events: Get exclusive Kwalee merch, enjoy fun seasonal events, and stay informed with regular town halls.
• Growth & Learning: Full access to LinkedIn Learning to support your continuous professional development.

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