Field Performance Manager in Lincoln

We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

We are unable to offer certificates of sponsorship to any candidates in this role.

We're looking for a Field Performance Manager to join our Anglian Water team based in Lincoln.

This is an exciting opportunity to manage the day-to-day operations of team leaders and operatives within your region. You'll provide essential managerial support to enable an efficient and effective operational area, delivering our service strategy whilst maintaining excellent customer service. Working closely with Anglian Water partners and local delivery teams, you'll ensure activities are undertaken with a customer focus and delivered efficiently, all whilst ensuring compliance with Health, Safety & Environmental policies and Streetworks regulations.

As a Field Performance Manager, you'll be working within the Anglian Water team, supporting them in delivering high-quality service and operational excellence. Your day to day will include:

• Monitoring, measuring and improving productivity, performance and quality of field teams
• Managing direct reports, ensuring compliance with policies, and providing mentoring and coaching to support team development
• Maximising day-to-day organisation, planning and control of labour, plant and resources to ensure efficiency
• Ensuring all work is completed in line with water quality policies and relevant Health, Safety & Environmental legislation
• Investigating customer complaints and quality issues, and facilitating resolution to ensure excellent customer experience

Location: Canwick, Lincoln
Hours: 45 hours per week, Monday to Friday

We're all about finding potential here at Kier, and transferable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat.

If you would like to explore more about the incredible growth and scale of our water business, dive into our diverse project portfolios, and uncover both current and future career opportunities, you can see more information about our water business here. There's never been a better time to get involved, register your interest today and take the first step toward a rewarding career with us!