Contact Centre Team Leader
Hybrid in Crab Apple Way Evesham Worcestershire United Kingdom
UK jobs. Bigger possibilities.
168,000+ live jobsHybrid in Crab Apple Way Evesham United Kingdom·Added 10 days ago (last checked 16 Oct)
3 open roles


Why Join Us
We're more than just a flooring company; we're a community of passionate, innovative people who love what we do and have fun doing it. We know that engaged employees create great work, so we make sure our teams are well looked after with a wide range of rewards and benefits, including:
About Karndean
Founded in 1973 as a small family business, Karndean has grown into one of the world's most respected and renowned luxury flooring brands. Despite our global success, we remain true to our roots, preserving the family values and personal touch that have defined us from the very beginning. Our people are at the heart of everything we do. We've fostered a culture that celebrates collaboration, inclusivity, and personal growth, empowering employees to learn, innovate, and make meaningful contributions every day. We're committed to creating opportunities for everyone to thrive, supporting your development and valuing your ideas. When you join Karndean, you become part of a people-first environment where your work truly helps shape the future of our company.
We have an exciting opportunity for a Group SEO & GEO Specialist to join us as part of the Group Services Team.
This is your opportunity to shape how customers discover Karndean online. You will play a key role in growing our global organic presence, influencing how our brand appears across traditional search engines and emerging AI-powered search platforms, while helping to define the future of search within our business. Working closely with regional marketing teams, product teams, content creators and our group services team, the successful candidate will develop and implement SEO, GEO, Digital PR and content strategies that increase qualified traffic, support lead generation, and strengthen Karndean's position as a market leader.
The Group SEO & GEO Specialist will deliver Karndean's global on-page SEO, off-page SEO and Generative Engine Optimisation (GEO) strategy. The role is responsible for increasing organic visibility, brand authority, AI search presence and qualified website traffic through effective optimisation, SEO content strategy, digital PR, backlink acquisition and authority-building initiatives.
Drive growth in organic traffic, lead generation and brand visibility across Karndean's global digital presence.
Increase search rankings and website performance through effective on-page SEO and content optimisation.
Create engaging, search-optimised content that attracts, informs and converts customers across our regional markets.
Identify opportunities to improve content quality, user experience and search performance through regular audits and analysis.
Use keyword research, market insights and competitor analysis to uncover opportunities for growth and inform content strategies.
Strengthen Karndean's online authority through targeted content, backlink acquisition and authority-building initiatives.
Support successful product launches and marketing campaigns by embedding SEO and GEO best practices into digital content and customer journeys.
Increase Karndean's visibility across AI-powered search experiences and emerging discovery platforms through effective GEO strategies.
Enhance brand discoverability across channels including social media, YouTube, Reddit and other authoritative platforms.
Provide insights and recommendations that help regional teams improve digital performance and maximise return on marketing activity.
Establish and promote SEO and GEO best practices, helping to build capability and knowledge across the business.
Monitor industry developments, competitor activity and emerging technologies to ensure Karndean remains at the forefront of search and digital innovation.
Collaborate with PPC, website and marketing teams to deliver a seamless and high-performing digital experience for customers worldwide.
You will thrive in this role if you are naturally curious about search, passionate about digital marketing and excited by the opportunities AI is creating. You are someone who enjoys combining creativity with data, building strong relationships and turning insights into measurable results.
Our values shape everything we do - from the floors we design to the experiences we create for our customers and colleagues. If you're someone who thrives in a creative, collaborative, and purpose-driven environment, you'll feel right at home here.
We're committed to building a diverse, inclusive workplace where everyone feels valued and supported. As a proud Armed Forces Covenant Silver Employer and Disability Confident Committed organisation, we welcome applicants from all backgrounds.
Karndean Designflooring UK is based in Evesham, Worcestershire - with three modern sites designed to inspire creativity and collaboration.
If you need any reasonable adjustments during the interview process, just let us know - we're here to help.
Karndean Designflooring · WR11 1GP
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