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Requirements
Work on-site in London
No relocation package mentioned.
Skills
Nice to have
The role
Actively participate in and oversee the provision of excellent service, making every guest feel welcomed and at ease, and handling customer complaints efficiently while maintaining positive guest relations.
Promote fitness activities, spa treatments, and facilities to guests, actively participate in promotional activities, and serve as a catalyst for Sales and Marketing efforts to enhance guest bookings and experiences.
Deliver exercise classes and workshops, provide spa consultations, recommend appropriate wellness activities and treatments based on guest conditions, and stay updated on the latest fitness and wellness trends.
Ensure the cleanliness and upkeep of the guest gym, fitness equipment, sauna rooms, shower rooms, and storage rooms, and report maintenance issues immediately to the Engineering Team.
Adhere to and promote health, safety, and hygiene standards, maintain confidentiality of guest information, and handle inappropriate guest behaviour as per hotel standards.
Develop positive working relationships with colleagues, provide training on processes and customer service methods, support the reception team, and assist colleagues during busy periods.
About YouProblem solving
Leadership and team management skills
Project Management Skills
Detail Orientated
About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:Supportive and inclusive work environment
Access to Learning & Development programmes and clear career pathways
Opportunities for internal mobility within our global network
Colleague discounts on food, beverage, and hotel stays worldwide
Health care and insurance benefits
Competitive salary + excellent service charge
Extra holiday for significant Birthdays (21.30.40. etc.)
Jumeirah perks website access - discount
Dry cleaning of uniform or Business attire
Meals on duty!
Jumeirah is committed to a respectful and inclusive recruitment process. Harassment, sexual harassment, discrimination, bullying or any other inappropriate behaviour by or towards any person involved in the recruitment process including candidates, interviewers, recruitment agency staff, assessors and other third parties will not be tolerated and may result in immediate removal from the recruitment process and such further action as Jumeirah UK considers appropriate.About Jumeirah
Jumeirah is a luxury hospitality brand that operates hotels and resorts, offering luxury hotel destinations across Europe, the Middle East and Asia regions. Guests can explore its full range of properties and book their stay through the official Jumeirah website.
- Industry
- Hospitality
- Website
- jumeirah.com
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