Workshop Controller - Volkswagen

Workshop Controller - Volkswagen, Stourbridge

At Johnsons Cars, we don't just sell vehicles - we create exceptional customer experiences. As one of the UK's leading independent automotive retail groups, with over 50 award-winning dealerships nationwide, we represent 15 globally recognised brands including Volkswagen, Ford, Hyundai, Skoda, Mazda, and Honda.

We're looking for an experienced Workshop Controller to join our Volkswagen dealership in Stourbridge

We are able to offer flexible shift patterns

Why Join Johnsons Cars?

• Basic salary up to £32,000 with a £6,000 bonus on top
• 31 days holiday, rising to 33 with service
• Birthday off - an extra paid day to celebrate
• Company pension scheme
• Staff discounts on vehicles, servicing, parts & labour across all brands
• Retail & lifestyle discounts via our benefits platform
• Dentist on Demand access
• Optional healthcare cash plans
• Industry-leading training + clear career progression opportunities

What You'll Be Doing

• Allocating work to Technicians, ensuring efficiency and quality standards are consistently met
• Liaising with Service Advisors to manage workflow and keep customers updated on any delays
• Monitoring productivity to ensure all work is completed within agreed timeframes
• Identifying and resolving workshop issues quickly, keeping both the team and customers informed
• Supporting the workshop team to deliver a high standard of work at all times

What We're Looking For

• Previous experience within the automotive industry (Workshop Controller or Senior Technician level)
• Strong organisational skills with high attention to detail
• Excellent communication skills across departments and with customers
• A proactive leader who can motivate and support a team to hit targets
• A professional, solutions-focused approach

Why Johnsons Cars?

You'll be joining a supportive, ambitious team where performance is recognised and rewarded, with real opportunities to progress your career in the automotive industry.

Apply now and take the next step in your automotive career with Johnsons Cars