Senior Quality Manager

What You Will Do

What We Offer

• Competitive salary plus bonus plan
• Private healthcare
• 25 days holiday plus bank holidays
• Pension
• Life insurance
• Employee Assistance Program
• Employee referral scheme
• Employee discounts
• Cycle to Work scheme
• Discounts on Johnson Controls products
• Training and career development opportunities
• Supportive, collaborative and safety-driven culture

How You Will Do It

• Lead the transformation of quality culture and continuous improvement initiatives focused on achieving Zero Defects.
• Drive improvements through enhanced pFMEA, mistake-proofing methodologies and robust control plans.
• Establish and monitor leading and lagging quality KPIs, defining targets and strategic improvement plans.
• Lead cross-functional teams in reducing Cost of Poor Quality (CoPQ) and External PPM through structured problem-solving methodologies, including 8D and Six Sigma.
• Develop, maintain and continuously improve the ISO 9001 Quality Management System.
• Manage internal audit programmes and lead site activities during customer, regulatory and certification audits.
• Oversee inspection, testing, analysis and process controls to ensure products consistently meet specification requirements.
• Lead APQP activities and quality stage-gate deliverables for New Product Introduction (NPI) and Engineering Change Notification (ECN) projects.
• Manage supplier quality processes including incoming inspection, PPAP approvals, supplier corrective actions and performance scorecards.
• Ensure compliance with relevant industry standards, customer requirements and regulatory expectations.
• Lead, coach and develop Quality Engineers, Technicians and Inspectors across UK sites.

What We Are Looking For

Required

• Bachelor's degree in Electrical, Mechanical, Manufacturing Engineering or a related technical discipline.
• Minimum 10 years' quality experience within an ISO-certified manufacturing environment.
• At least 5 years' leadership experience managing quality teams.
• Strong knowledge of ISO 9001 Quality Management Systems.
• Experience interpreting engineering drawings, specifications and technical standards.
• Proven experience with NPI, APQP and PPAP methodologies.
• Strong expertise in root cause analysis, 8D, Six Sigma, SPC and mistake-proofing techniques.
• Demonstrated success in leading quality transformation programmes and driving continuous improvement.
• Resilient, process-driven leader with a track record of implementing quality standards and best practices.
• Excellent communication skills and English language proficiency.

Beneficial

• Bilingual English and Dutch language skills.
• Master's degree in Engineering, Business or Quality Management.
• Six Sigma Green Belt or Black Belt certification.
• ASQ Certified Manager of Quality (CMQ/OE), Certified Quality Engineer (CQE) or equivalent qualification.
• ISO Lead Auditor certification or ASQ Certified Quality Auditor (CQA).
• Experience supporting multi-site or international manufacturing operations.