Business Data Coordinator

Job description

Role Summary: To be proactive and detail-oriented within a leading fresh produce service provision company. Support the Business Transformation team in overseeing the global management of data across both customer and internal business operations. Instrumental in ensuring the accuracy, integrity, and flow of data within the ERP and external systems, driving process improvements, leading automation efforts, and developing new tools and solutions to enhance efficiency and productivity across the business.

• Data Management, ERP and External System Support; Ensure the accurate entry, update, and maintenance of data within the ERP system (particularly Prophet). This includes production schedules, inventory levels, stock control data, and other operational data.
• Oversee and ensure the integrity of global data for both customers and internal business operations within the Prophet ERP system. Ensure that data related to stocks, orders, production schedules, and logistics flows seamlessly. Manage the continuous data optimisation within the Prophet ERP system, ensuring that the data used in production and operations planning is accurate, up-to-date, and accessible to all relevant teams across the business.
• Collaborate with the Business Transformation and IT team to identify opportunities for process automation and system improvements.
• Lead the development and implementation of automation solutions to streamline workflows, improve data accuracy, and reduce manual effort.
• Work closely with cross-functional teams, including IT, developers, and other departments, to develop and implement new tools and solutions within the ERP and external system. Drive the creation of tools that improve operational efficiency and support business goals.
• Act as the key point of contact for ERP system-related queries across different departments, production, and customer service.
• Ensure effective communication and resolution of system issues to maintain operational efficiency.
• Develop, update, and manage Standard Operating Procedures (SOPs) and process flows for supply chain operations. Ensure that all procedures are followed to ensure consistency, accuracy, and compliance across global operations.
• Work closely with both group and non-group customers to identify data-related solutions, ensuring smooth integration of their processes into the ERP system. Support suppliers in streamlining their data inputs into the system, facilitating improved order and inventory management.
• Provide training and ongoing support to internal teams on the effective use of the ERP system. Share best practices and system knowledge to ensure that team members are empowered to utilize the system for improved operations.
• Oversee the documentation and management of projects related to supply chain and operational processes, system setups, and data management. Ensure that projects are completed on time, meet project standards, and align with operational goals.
• Proactively identify inefficiencies in data management and supply chain processes. Recommend and implement improvements to enhance overall operational efficiency, reduce errors, and ensure smooth functioning of the global supply chain.
• Responsible for maintaining the highest standards of food safety and hygiene on site. This includes following all company policies, legal requirements, and industry best practices to ensure that food products are safe, compliant, and of the highest quality.
• Attention to detail
• High accuracy of Work Professional and respectful behaviour towards colleagues
• High team contribution
• Demonstrate accountability for your responsibilities
• Seek opportunities for learning and strive for progress
• Uphold and demonstrate company values, policies and procedures

This list is not exhaustive and you may be required to undertake other duties as and when requested, within reason and in line with the position.

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Qualifications: No specific qualification for this role

• Proven experience with ERP systems (experience with Prophet or similar systems is a plus).
• Strong understanding of global supply chain operations, especially in fresh produce distribution, logistics, and inventory management.
• Experience in data management and system integration for both customer and internal business operations.
• Strong background in process automation, system setup, and optimization within supply chain environments.
• Experience with data analytics tools and reporting systems is a plus.

• Excellent problem-solving, analytical, and critical-thinking skills, with a focus on data accuracy and operational efficiency.
• Strong project management skills with the ability to handle multiple tasks and priorities in a fast-paced environment.
• Ability to collaborate with cross-functional teams, including IT, production, customer service, and external partners.
• Excellent communication skills with the ability to train others and share knowledge across teams.
• Proactive mindset with a passion for driving continuous improvement and global process optimisation.

Shift B 06:00-18:00 4 in 4 off