Delivery Lead - Mechanical and Electrical Services

We are looking for an experienced M&E Delivery Lead to join our team! This is a key role within the organisation, leading the delivery of compliant, safe and high-performing M&E services, whilst ensuring efficiency, quality and strong customer satisfaction. You'll bring a strong track record in service improvement, delivery and people management.

This role is predominantly office / site based.

About us

We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.

In 2024 we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives.

Duties include

• Lead the delivery of M&E services ensuring that the service is compliant, efficient, effective and safe and the team have the right skills and resources to achieve objectives.
• Lead and rigorously manage office and field based colleagues taking responsibility for delivery of high quality, efficient M&E services, driving performance to achieve a high-quality value for money service with high levels of customer satisfaction.
• Lead and support service transformation and delivery of the three-year service improvement plan.
• Management and utilisation of data systems to monitor, report and drive performance against M&E service KPI's.
• Identify, plan, tender, manage and execute improvement plans, including preparation of reports and analysis.
• Undertake project work, researching best practice and developing new initiatives to drive and deliver the viability of the business.
• Develop specifications, procure and manage sub-contractors, develop servicing, installation and commissioning programmes.
• Manage the service to deliver maximum financial performance and return on investment ensuring a commercial approach to service delivery.
• Effective management of service budget, monitor and manage actual expenditure and deliver value for money.

Requirements

• Proven experience of leading high performing M&E delivery teams.
• Membership of relevant professional body to an appropriate level (Institution of Mechanical Engineers (IMechE,) or Institution of Engineering and Technology (IET).
• Level 4 VRQ in Gas or Electrical Safety Management or equivalent.
• Hold a relevant housing qualification at Level 4 or be willing to work towards and complete this within an agreed timeframe in line with the scope of the Competency and Conduct standards.
• Experience of managing and reporting on performance measures and budgets.
• A full driving license is required as you will be required to travel to sites and offices around the district.
• Right to Work in the UK - Visa sponsorship is not available.
• A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks

Benefits

• Salary of £62,000 per year plus £1,000 car allowance
• Social Housing Pension Scheme with up-to 10% employer contribution
• 28 days annual leave that increases with service plus bank holidays
• Option to buy and sell annual leave
• Training, development, and qualification opportunities
• Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
• Corporate health scheme membership
• Access to an Employee Assistance Programme
• Cycle to work scheme
• Local gym membership discounts.
• A team of trained Mental Health First Aiders who are available for colleagues to contact for support

Join Our Team!

We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger.

Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives.

Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know.

We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace.

💡 Apply early! We review applications as they come in and may close the advert before the deadline.

Ready to make an impact? Come work with us!