Digital Content Officer

This is an exciting opportunity to join the Department of Physics in a new role supporting the development of our digital content and online presence.

The Department is strengthening how it engages with its internal and external audiences. This includes improving access to Department information and services, developing our digital presence, and improving how we communicate, showcase our activities and achievements, and build connections.

As Digital Content Officer, you will provide dedicated, hands-on support across a defined programme of digital projects. Your first major project will be the development of a new Departmental SharePoint information portal, creating a clear and accessible place for staff to find the information and guidance they need. You will also contribute to significant improvements to the Department's external website, including how we present our research, outreach, enterprise and impact activity online.

Based within the Physics Knowledge Hub, you will work with colleagues to gather, organise, edit and publish content using Imperial's established digital platforms, templates and standards. You will help create clear structures and navigation, build and populate pages, coordinate contributions and use feedback and user testing to improve the experience of our audiences.

This is a practical digital role with the opportunity to make a visible contribution to how a large, internationally leading Physics Department presents its information, research and activities.

The Department is committed to supporting you to succeed and develop in the role. You will join a collaborative Department that actively encourages relevant training, continuing professional development and engagement with professional and best-practice networks.

• Support the practical development and delivery of a new Departmental SharePoint information portal, working within agreed project requirements and priorities.
• Gather, review and organise information from across the Department, identifying gaps, duplication and outdated material and liaising with colleagues to obtain or update content.
• Build and populate SharePoint pages using Imperial's established functionality and templates, helping create clear, accessible and easy-to-navigate information.
• Maintain content trackers and coordinate contributions, outstanding actions, content ownership and review arrangements.
• Support user testing, gather feedback and implement agreed improvements to content, navigation and usability.
• Contribute to major external website improvement projects, including the Department's research, outreach, enterprise and impact webpages.
• Gather, edit and structure content for digital publication and build and update webpages through Imperial's content management system.
• Help identify requirements for photography, film, graphics and other digital assets and liaise with relevant Imperial teams or approved suppliers to arrange agreed material.
• Ensure digital content meets Imperial requirements for accessibility, brand, style and digital publishing.
• Support the production of agreed digital and promotional materials using established content, templates and brand standards.
• Work collaboratively across the Knowledge Hub and with colleagues sharing knowledge and good practice.

You will have experience of creating, updating or publishing content using a content management system, SharePoint or a comparable digital platform, together with experience of organising and structuring information so that it is clear, logical and easy to navigate.

You will be comfortable gathering and reviewing content from different people and sources, turning an agreed brief or set of requirements into effective digital outputs and coordinating your own work to meet agreed deadlines.

You will have strong written and verbal communication skills, including the ability to write and edit clear, concise and accessible digital content for different audiences. You will work collaboratively, respond positively to feedback and have good attention to detail.

An understanding of good practice in digital information, navigation, accessibility and user experience will be important. Experience of SharePoint Online, user testing or analytics, Adobe Creative Suite, or coordinating photography, graphics or video would be advantageous but is not essential.

We are particularly interested in someone who enjoys hands-on digital delivery: building pages, organising information, improving content and working with colleagues to turn ideas and requirements into clear and useful digital experiences.