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We are recruiting for a Store Assistant to join our team at IKEA Dundee, DD3 8RX.
Bring your energy to our small, fast‑paced store team, where no two days are the same! You'll play a key role across the store, from welcoming customers and picking orders to operating checkouts and assisting customers on the shop floor with their questions. If you enjoy a role where you get to do it all, we want to hear from you!
WHAT WE OFFER
• The Start Date of employment will be: 18th November 2026
• Hourly rate of £13.45 per hour.
• 32 hours weekly working over 5 days and three in four weekends.
• 20 hours weekly working over 4 days and three in four weekends.
• Working hours are between 8:30am to 8pm.
• We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.
• 15% IKEA discount & discount portal helping you save £100's on High-street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
• iBenefits - Rewards & discount portal.
• First Day Of School Paid Leave for Parents.
...as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/
WHAT YOU'LL NEED TO HAVE
• Able to multitask effectively, manage your own workload, and work collaboratively as part of a team.
• Ability to use your initiative, analyse the shop floor and decide priorities with the customer at the heart of the operation.
• Bring a strong customer-first mindset, enjoying varied daily tasks and making customers feel valued.
• Retail or customer service experience is helpful, but a proactive, hands-on attitude is just as important.
• Confident using computers and technology to support day-to-day tasks.
• Highly organised and detail-oriented, able to prioritise work and stay composed in a fast-paced environment.
WHAT YOU'LL BE DOING DAY TO DAY
• You will adopt a flexible approach to working, being part of a store team to take responsibility for all areas of the small store. This will include customer facing roles and fulfilment.
• You will use the IKEA vision of a better everyday life at home and prioritise the customer experience by interacting with guests and promoting products to align with their needs to create a memorable shopping experience.
• Support maximising sales by ensuring all areas of responsibility are clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting.
• You may carry out manual handling and heavy lifting of various stock. Using pump trucks and trolleys to safely and efficiently transport heavy goods within the warehouse.
• Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and be valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many.
RECRUITMENT PROCESS INFORMATION
Let us know if you require any adjustments to be made during the interview process as soon as possible.
• Please attach an updated CV with your application so we can get to know you better.
• Shortlisted candidates will be invited to complete an on-demand video interview.
• Candidates successful until this point will be invited by email to attend a live virtual interview with a member of the recruitment team.
• Final stage candidates will be invited to the store to meet with the store manager and to do a tour of the store.
We understand not everyone will be successful, but we promise to keep you informed either way.
For any advice or support, email me at beth.crombie@ingka.ikea.com and I will be happy to help!
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