Meetings and Events Coordinator

• Confidence understanding client needs, getting every detail spot-on and delivering standout service in person and over the phone.
• Experience turning enquiries into sales through quick responses, smart upselling and great recommendations.
• Experience using Delphi or similar, creating accurate function sheets and keeping the Operations Team in the loop.
• Confidence working as part of a team to smash targets, prevent issues and resolve complaints with care.
• Drive to produce results - we work together within the Kimpton family to continue delivering extremely personal experiences and genuine human connection.
• A warm and authentic personality, with a can-do attitude and commitment to service.
• A willingness to work as part of a team that embraces our culture and delights our guests every day.

• Financial Perks: £29,889.60 per annum plus 10% annual sales bonus dependent on targets being met, guaranteed hours, free meal on shift, paid holidays, enhanced sick pay, subsidised travel for unsocial hours, plus Wagestream to save, track, and access your pay anytime.
• Career Growth: Training programmes, global progression opportunities and 2 paid volunteering days per year. IHG was recognised as a 'Best Employer 2025' UK by Mercer.
• Colleague Perks: Discounts at 6,000+ IHG hotels worldwide, plus friends & family rates. Extra savings through our perks portal on shopping, experiences and more.
• Wellbeing: Generous maternity/paternity pay, 24/7 employee assistance, and access to mental health first-aiders.
• Refer a Friend: Share the opportunity and reap rewards when your friends join!

You must meet the legal requirements to work in the UK.

We are looking for an authentic and driven Meetings and Events Coordinator (Full-Time) to join us at Kimpton Clocktower Hotel!

• Bring each event to life by connecting with clients and capturing every important detail.
• Create an excellent first impression for guests and clients making enquiries or bookings, whether face to face or over the phone.
• Discover what each client needs and showcase how our hotel can make it happen.
• Respond to Meetings & Events enquiries promptly and in line with company standards.
• Turn enquiries into brilliant bookings by maximising sales, occupancy and revenue, including thoughtful upselling of equipment, food and beverage, and hotel facilities.
• Create accurate function sheets, share them each week and keep the Operations Team updated as plans evolve.
• Work closely with the team to achieve department goals, deliver against budget and create memorable experiences.

As a Meetings, Groups and Events Executive you'll be 100% you, bringing your authentic personality to everything you do; be the ultimate host, confidently leading yourself and making creative decisions that elevate every interaction; and spark joy, using every tool available to craft meaningful and memorable experiences.