Food & Beverage/Bar Supervisor

• Free meals whilst on duty
• Staff rate stays at The Lensbury and within Iconic Hotels & Resorts
• Use of gym & swimming pool (after successful 30 day review)
• EAP with 24/7 helpline for you and your family
• Online benefits portal offering lots of discounts across major brands
• Fully funded Apprenticeship opportunities
• Excellent training and development opportunities
• Staff Awards and Social events throughout the year
• Cycle to work scheme
• Free onsite parking
• Refer a Friend programme
• Paid annual leave of 28 days including public holidays

• Supervise and coordinate the day-to-day operations across all our F&B outlets.
• Provide leadership and guidance to the F&B team, ensuring they are motivated, trained, and equipped to deliver outstanding service.
• Oversee the setup and preparation of dining areas, ensuring they are clean, organised, and properly stocked with supplies.
• Monitor service standards to ensure efficient and attentive service delivery, addressing any issues or concerns promptly.
• Assist in the development and implementation of menus, promotions, and special events to drive revenue and enhance the guest experience.
• Maintain inventory levels and control costs by minimising waste and implementing effective stock rotation procedures.
• Ensure compliance with health and safety regulations, food hygiene standards, and licensing laws at all times.
• Handle guest enquiries, complaints and feedback in a professional and courteous manner, striving to resolve issues to the guest's satisfaction.
• Collaborate with other departments, such as Kitchen, Housekeeping, Membership and Front Office, to ensure seamless coordination and communication.
• Conduct regular inspections and audits to maintain cleanliness, hygiene, and presentation standards in all F&B areas.
• Ensure team members are working flexibly to meet business requirements, across all F&B areas, moving between outlets to cover business peaks or breaks.
• Assist in the recruitment, training, and performance management of food and beverage staff, conducting regular evaluations and providing constructive feedback.

Salary/Benefits: £29,175 plus Tronc, use of some leisure facilities, free meals and staff discounts

Contract: Permanent

Hours: Full Time

Hours per week: 40

As a Food & Beverage Supervisor, you will play a pivotal role in ensuring the smooth operation of our F&B outlets; maintaining high standards of quality, and maximising guest satisfaction.

To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values:

• Previous experience in a similar role within the hospitality industry, preferably in a Hotel or Members' Club setting.
• Proven leadership abilities with excellent communication, interpersonal, and organisational skills.
• Strong knowledge of F&B operations, including service skills and cost control.
• Ability to work effectively under pressure, multitask, and prioritise tasks in a fast-paced environment.
• Attention to detail and a commitment to delivering exceptional guest service.
• Flexibility to work evenings, weekends, and public holidays as required.
• Personal Licence holder (preferred but not essential)