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170,000+ live jobsSite Engagement Manager
Remote, Reading·Added 12 days ago (last checked 30 Oct)
Our summary
- Work mode
- Remote (Reading)
- Contract
- Permanent
- Experience
- 5+ years
- Commute
- Cycle to work scheme




Skills
Requirements
What we're looking for
- 5+ years' pharmaceutical, biotechnology and/or CRO experience.
- Experience in site engagement or another investigator-facing role, such as CRA, Clinical Project Manager, Study Manager/Director or Study Coordinator.
- Strong knowledge of GCP and the clinical regulatory environment.
- Good understanding of clinical trial protocols, site operations and patient recruitment.
- Excellent communication, stakeholder-management and relationship-building skills.
- Experience working in international, cross-functional and matrix environments.
- A proactive, solutions-focused and continuous improvement mindset.
- Be able to travel to UK hospital sites to conduct responsibilities of the role.
Pay & benefits
What you'll get
What ICON can offer you:
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family's needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
The role
Site Engagement Manager, UK
At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON's global expertise.
As the world's largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.
We are looking for an experienced Site Engagement Manager to support the delivery of the client's global clinical trials by building strong, productive relationships with investigative sites and clinical research professionals.
You will develop and execute site engagement strategies across the study lifecycle, partnering with investigators, study teams and external organisations to improve site performance, address enrolment challenges and support timely trial delivery.
What you'll do
- Develop and implement site engagement plans and strategies.
- Build strong relationships with investigators, site staff and institutions.
- Identify and develop high-performing investigative sites.
- Support sites in overcoming patient recruitment and enrolment barriers.
- Act as a key point of contact and escalation for sites.
- Partner with global study teams, internal stakeholders and third-party vendors.
- Develop relationships with high-performing sites and Key Opinion Leaders.
- Share site insights and best practices across global teams.
- Support investigator training and relevant therapeutic/industry meetings.
About ICON plc
ICON is a clinical research organisation (CRO) providing outsourced clinical development and commercialisation services to the pharmaceutical, biotechnology and medical device industries. The company describes itself as the world's leading clinical research organisation and operates at global scale, with employees in 119 locations across 53 countries.
Its services span clinical and scientific operations, decentralised clinical trials, early clinical and laboratory services, medical imaging, regulatory affairs, consulting, commercialisation, medical writing, biometrics and outcome measures. ICON works across sectors including pharmaceuticals, biotech, medical devices and government and public health, and across therapeutic areas such as oncology, cardiovascular, central nervous system, vaccines and rare and orphan diseases.
- Industry
- Clinical research
- Headquarters
- Dublin, Ireland
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