Night Host/ess

• 12 complimentary nights a year across Hyatt Hotels worldwide

• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!

• Free Meals on duty in our colleague restaurant

• Uniform laundered complimentary

• Headspace membership and access to our Employee Assistance Programme

• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels

• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Next Steps: Apply today for this Night Host/ess role and start your journey with Hyatt Hotels!

• Welcome and assist guests during night hours, managing late check-ins, early departures, and guest enquiries with professionalism and warmth.

• Handle overnight front desk operations, including reservations, billing, calls, system updates, and basic administrative tasks.

• Responding appropriately to any incidents or emergencies.

• Resolve guest concerns efficiently and courteously, ensuring a positive guest experience at all times.

• Complete night audit and provide a clear handover to the morning team.

Previous experience in hotel front office management within the luxury segment is preferred. Strong organizational and multitasking abilities skills are required.