Food and Beverage Supervisor
Hyatt HotelsNew
Hyatt Place combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today's traveler.
London
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167,000+ live jobsHost /ess - Flexi Hours
On-site in London·Added today (last checked 22 Oct)
Hyatt Hotels
128 open roles
Overview
- Salary
- £13.10 an hour
The role
Salary: £13.10 per hour+ Service ChargeAt Hyatt, there's a home for every stage of your career. With flexi hours, you are in control of your schedule. We will let you know what shifts are available, and you simply let us know which ones are convenient for you. This is a great way to earn extra money and develop new skills in your free time. You might even discover a career you didn't know existed.Schedule: Available working hours will vary each week and can range anywhere from 0 to 40 hours.About Great Scotland Yard HotelGreat Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster.The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour.Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London.
Duties and responsibilities related to the Host/ess role
- Deliver exceptional service, creating memorable dining experiences through prompt, professional, and attentive care.
- Provide a warm and genuine welcome to all guests, ensuring they feel comfortable and valued throughout their visit.
- Manage restaurant reservations and guest enquiries efficiently, maintaining accurate booking records and supporting a smooth guest journey.
- Ensure menus are presented to guests and maintain excellent knowledge of dining experiences, menus and special events to confidently assist with guest requests.
- Inspect and prepare seating areas, ensuring tables are clean, correctly set and ready for service at all times.
- Support the restaurant team by clearing and resetting tables, assisting with service where required, and helping to maintain smooth operations during busy periods.
- Follow departmental standard operating procedures to consistently uphold high service standards.
- Work collaboratively with colleagues to support smooth operations and efficient service delivery.
About You
Previous experience in a similar role within the premium hospitality segment is preferred. You have excellent communication and interpersonal skills, with the ability to anticipate guest needs and go the extra mile to exceed expectations.
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