Finance Operations Manager

• 5+ years' experience in Finance Operations, Accounts Payable or Shared Services.
• Experience leading finance operations teams.
• Strong understanding of AP controls and governance.
• Experience managing high-volume transactional environments.
• Advanced Excel skills.
• High attention to detail and accuracy
• Experience using ERP systems and finance technology platforms.

• AAT, ACCA, CIMA or equivalent qualification.
• Experience of offshore or shared services operating models.
• Experience with Unit4, Kanbina, Emburse, Concur, Coupa, SAP, Oracle or similar platforms.
• Experience leading transformation or automation programmes.

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives.

A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

The Finance Operations Manager is responsible for delivering efficient, controlled and scalable transactional finance services across Accounts Payable, Employee Expenses and Corporate Cards.

The role leads operational teams and outsourced service providers, ensuring supplier payments, expense claims and reconciliations are completed accurately, on time and in line with company policy.

The successful candidate will drive automation, process improvement and service excellence across complex Finance Operations processes spanning multiple entities and geographies.

• Manage end-to-end Accounts Payable operations.
• Oversee employee expense and corporate card programmes.
• Ensure invoices, expenses and supplier payments are processed within agreed SLAs.
• Monitor operational performance against KPIs.
• Lead, develop and coach Finance Operations team members.
• Engage with offshore teams for systems & matrix management
• Build capability through training, performance management and continuous improvement.
• Maintain robust financial controls and segregation of duties.
• Ensure compliance with company policy, audit requirements and regulatory obligations.
• Support internal and external audits by providing required documentation and insights
• Act as escalation point for supplier and stakeholder queries.
• Develop strong relationships with Procurement, Treasury, Finance and business leaders.
• Drive supplier service improvements.
• Lead automation initiatives including AP workflow and invoice processing technologies.
• Identify opportunities to reduce manual activity.
• Produce operational KPI reporting.
• Monitor processing volumes, cycle times, compliance metrics and ageing.
• Use data to identify improvement opportunities and capacity requirements.

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients.

Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You canhere.

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent