Care Manager

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

Company Description

Home Instead Belfast is located on the Lisburn Road. Our mission is to brighten the lives of seniors, giving them a sense of purpose, wellbeing and worth. We are part of a large Franchise with over 260 offices operating throughout the United Kingdom.

Job Description

This is an exciting opportunity for a highly skilled, experienced and motivated Registered Care Manager or someone with a strong care background and a passion for high quality care to join our established care team based in Belfast

At Home Instead Belfast, we've built a strong reputation for compassionate, personalised care. Now, we're looking for an experienced Registered Care Manager to lead our team, maintain high standards, and help grow our established service. In this varied and challenging role, you will be involved in:

• Working closely with the Director to coordinate the growth and development of a high quality private domiciliary care service for older people in the local area
• Networking in the local community to raise awareness of the service
• Promoting the highest standards of care and service
• Recruiting and training Care Professionals alongside our Recruiter and Trainer
• Converting new client enquiries and coordinating staffing rotas with our Scheduler
• Conducting Care Consultations to create a Care plan and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements
• Managing a team, making sure that exceptional service is delivered to our clients and workloads are managed accordingly
• Ensuring successful operation of quality control systems and performing quality assurance visits for clients
• Continually reviewing and improving our processes to ensure the most effective and efficient service is always being delivered
• Effectively managing complaints and incidents, carrying out investigations relating to the quality of the service and using those findings to initiate improvements
• Be flexible to meet the demands of the business including participating in an on-call rota.
• Promoting a positive culture in line with the Home Instead ethos and values.

What We're Looking For

To be successful in this role, you will need to demonstrate:

• A minimum of 3+ years' experience in a Registered Manager role within domiciliary/home care
• A proven track record of growing and developing a domiciliary care service
• Strong knowledge of RQIA regulations, safeguarding, and care quality frameworks
• Leadership excellence: the ability to inspire, mentor, and empower teams
• Outstanding communication and organisational skills
• A Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or currently working towards it
• A full UK driving licence and access to your own transport
• Due to the need to support the On-Call function, which may require you to support team members out in the field in emergency situations.

What We Offer

• Competitive salary: £35,000 DOE per annum
• Opportunity to lead a successful, established franchise with growth potential
• Support from an experienced senior leadership team and the wider Home Instead network

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to AccessNI for an enhanced check

• Ongoing professional development and training opportunities
• A warm, supportive, and values-led working environment
• The chance to truly make a difference in people's lives