Design and Training Delivery Partner

£50,000 - £55,000 per annum

Are you passionate about creating learning experiences that make a real difference? Do you enjoy turning ideas into engaging training sessions, and LOVE delivering them? Are you looking to join a business that is financially stable with exciting growth plans? If so, then look no further! The Why... Join Hollywood Bowl Group as our Design & Delivery Partner, and in return you'll get: 22 days holiday + additional days with length of service 50% off food when working in centres Optional pension plan Ongoing training and development with access to development programmes Free game vouchers every month 30% discount off food and drink for you and up to five friends Access to our Employee Assistance Programme (EAP) for you and your family Opportunity to join our healthcare cash plan Financial long service awards A 15 donation to our charity partner when you complete your induction Enhanced maternity, paternity, adoption and shared parental leave benefits The opportunity to shape learning and development across a growing international business The What... Learning plays a vital role in helping our teams deliver amazing experiences for our customers. As our Design & Delivery Partner, you'll be responsible for transforming business needs into engaging, practical learning solutions that build capability across Hollywood Bowl Group. This is a hands-on role that combines learning design, content creation and facilitation. You'll work with leaders, subject matter experts and the wider Talent Team to create blended learning journeys that support team members and managers across the UK and Canada. You'll have the opportunity to influence how learning is delivered across the business, explore innovative approaches including AI-enabled learning tools, and help create an industry-leading learning experience. Some of what you will be doing... Designing blended learning journeys that combine digital, facilitator-led and practical learning experiences Creating engaging workshops, facilitator guides, toolkits, resources and supporting materials Working with stakeholders to identify learning needs and convert them into practical learning solutions Developing digital learning content and supporting online learning initiatives Delivering engaging learning sessions for team members and managers across the business Supporting the launch and delivery of key Talent and development programmes Producing facilitator materials that enable consistent delivery by others Exploring innovative learning approaches and AI-enabled tools to improve learner engagement Gathering feedback and insight to continuously improve learning content and delivery Measuring learning adoption, capability growth and programme effectiveness Partnering with operational leaders and subject matter experts to ensure learning supports business performance Keeping learning content relevant, accessible and aligned to our brand and ways of working To be successful, you'll have: Experience designing and delivering engaging learning, training or development solutions within a fast-paced business Strong facilitation and presentation skills, with confidence delivering to diverse audiences Experience creating blended learning that combines digital, facilitator-led and workplace learning Excellent written communication skills and the ability to turn complex information into engaging, practical content Strong stakeholder management and influencing skills The ability to manage multiple projects and priorities from concept through to delivery A creative, curious and proactive approach to learning and development A passion for creating outstanding learner experiences Strong organisational skills and attention to detail Experience using digital tools to create and deliver learning content An understanding of learning evaluation, learner adoption and capability measures A full UK driving licence and access to your own transport Desirable Requirements Experience within hospitality, leisure, retail or another multi-site operational environment Experience creating e-learning or digital learning content Experience using AI-enabled learning tools Experience designing leadership, management or early careers development programmes A recognised learning and development qualification Location This role is based at our Hemel Hempstead Support Office, with regular national travel to centres and other locations across the UK. The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016, we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and mini golf centres nationwide. We formed our customer proposition based on real feedback and have continued to go from strength to strength through investment in our centres, technology and team members. Today, with over 75 centres across the UK operating under the Hollywood Bowl and Puttstars brands, we're proud to be the market leader in family entertainment. We continue to expand our estate and look for profitable opportunities to grow, opening new sites and investing in our people every year. At Hollywood Bowl Group, we value diversity and inclusion and are committed to creating a workplace where everyone can be themselves. We recognise and celebrate individual differences and believe that diverse perspectives make us a stronger, more innovative and more successful business.