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Data Protection Admin

Hybrid in Nuneaton·Full-time·Added yesterday (last checked 13 Nov)

Our summary

Work mode
Hybrid, Nuneaton
Contract
Fixed-term, full-time hours
Holiday
28 days holiday inc. bank holidays
Commute
Cycle to work scheme

Skills

Nice to have

Requirements

What we're looking for

  • Strong organisational skills and the ability to manage competing deadlines in a fast-moving environment.
  • Excellent written communication skills - you'll be responding to customers and employees on sensitive matters.
  • Confidence using Microsoft Office, including Outlook, Excel, Word and PowerPoint.
  • A genuine interest in data protection and a willingness to learn. Prior GDPR knowledge is a bonus, not a requirement.
  • Experience in retail or customer service would be an advantage.
  • Familiarity with tools such as OneTrust, Zendesk or Secure Redact would be useful, but full training will be provided.

Pay & benefits

What you'll get

  • 28 days, including bank holidays
  • Holiday purchase scheme
  • 24/7 Virtual GP access
  • Annual free at-home health testing kit (after 6 months' service)
  • Access to our Employee Assistance Programme and a network of Mental Health First Aiders whenever you need support
  • Workplace pension (auto-enrolment applies)
  • Life assurance (2x salary, after 6 months' service)
  • £50 Colleague product allowance on Holland & Barrett products (after 6 months' service)
  • Access to cashback and discounts from a wide range of retailers
  • 25% colleague discount, available in store and online, with free delivery on online orders
  • Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps
  • Cycle to Work scheme

If you're organised, comfortable handling sensitive information and interested in building your knowledge of data protection, we'd like to hear from you.

You don't need to arrive as a GDPR expert. What matters is your attention to detail, willingness to learn and ability to handle important requests with care.

The role

Holland & Barrett is growing - more markets and more complexity, which means more data.

The legal and ethical responsibility that comes with that is something we take seriously, and our Data Protection team is central to getting it right.

This is a chance to join that team on a 6-month fixed-term contract, get under the skin of how a major international retailer manages its data protection obligations and play an important part in keeping things running smoothly.

What you'll do

  • Manage the Privacy Portal day-to-day, handling data subject rights requests including DSARs, erasures and complaints within regulatory timelines.
  • Coordinate the full DSAR process from discovery through to disclosure, redaction and application of exemptions under UK GDPR.
  • Manage erasure requests, making sure direct requests are accurately logged in the system.
  • Coordinate CCTV disclosure requests, securing, viewing, redacting and disclosing footage appropriately.
  • Assist with investigations into GDPR complaints from customers and employees.
  • Keep Privacy Rights Logs accurate and up to date.
  • Support the Deputy DPO and DPO with presentation materials and wider team activity.

How you'll work

Nuneaton (CV10 7RH) | Full-time (37 hours) | 6-month fixed-term contract | Hybrid

We offer hybrid working, with an expectation that you'll be present at our Holland & Barrett office in Nuneaton.

What success looks like

  • DSARs and other rights requests are handled accurately and on time, helping H&B meet its obligations and reduce regulatory risk.
  • The Deputy DPO and DPO have the headspace to focus on strategic projects because the day-to-day is in safe hands.
  • Internal stakeholders across Legal, HR, Marketing and Technology feel well-supported on data protection queries.

About Holland & Barrett

At Holland & Barrett, we exist to make health and wellness a way of life for everyone, adding quality years to life.

We've been trusted for more than 150 years, but we're continuing to evolve how we work, how we use data and technology, and how we support our customers.

Protecting people's information is an important part of maintaining that trust.

Inclusion & accessibility statement

We want Holland & Barrett to be a place where everyone feels welcome, respected and able to contribute.

Different backgrounds, experiences and perspectives make better teams and better decisions. We encourage you to apply even if you don't meet every requirement listed.

If you need any adjustments or additional support during the recruitment process, please let us know.

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