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National Lived Experience Lead

On-site in London·Full-time·Added today (last checked 31 Oct)

HM Prison and Probation Service

312 open roles

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Our summary

Salary
£54,148 - £59,366 a year

About £3,500 - £3,750 a month after tax.

Work mode
On-site, London
Contract
Full-time
Closing date
Apply by Thursday 19 November
Pension
28.97% employer pension

Skills

Pay & benefits

What you'll get

£54,148 - £59,366

The national salary range is £54,148, London salary range is £57,580 - £59,366. Your salary will be dependent on your base location

A Civil Service Pension with an employer contribution of 28.97%

Alongside your salary of £54,148, HM Prison & Probation Service contributes £15,686 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

  • Access to learning and development
  • A working environment that supports a range of flexible working options to enhance your work life balance
  • A working culture which encourages inclusion and diversity
  • A Civil Service pension with an employer contribution of 28.97%
  • Annual Leave
  • Public Holidays
  • Season Ticket Advance

Visa & relocation

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

The role

The National Lived Experience Lead provides national leadership for lived experience across HMPPS, ensuring the voices, experiences and expertise of people with lived experience influence policy, strategy, service design and operational delivery.

The role leads the national oversight of Engaging People on Probation (EPOP), supports the implementation of the HMPPS Lived Experience Charter, and works with senior leaders to embed meaningful engagement and co-production across the organisation. The postholder provides strategic advice on lived experience, supports the development of peer mentoring and lived experience approaches, and helps build the evidence base demonstrating the impact of lived experience on services, staff practice and organisational outcomes.

This role sits at the centre of HMPPS' ambition to ensure lived experience is not an add-on, but a valued and influential part of policy development, decision-making, service improvement and organisational culture.

What you'll do

  • Lead the national oversight, development and implementation of Engaging People on Probation (EPOP), ensuring consistent, high-quality lived experience practice across probation.
  • Support the implementation and ongoing development of the HMPPS Lived Experience Charter and associated standards, guidance and governance arrangements.
  • Lead or contribute to national programmes, projects and policy initiatives to ensure lived experience is embedded from development through to delivery and evaluation.
  • Provide strategic oversight, support and advice on peer mentoring and lived experience-led approaches across HMPPS.
  • Develop and maintain effective relationships with senior leaders, regional teams, partner organisations and people with lived experience to support collaborative working and system improvement.
  • Support national assurance activity, including oversight of engagement standards and the Engagement Maturity Model, to monitor progress and identify opportunities for improvement.
  • Promote the use of lived experience as a source of evidence, ensuring insight is captured, analysed and used to inform decision-making and service improvement.
  • Support workforce development by embedding lived experience within.

How you'll work

Full-time

Apply before

Apply before 11:55 pm on Thursday 19th November 2026

Reference number

488662

Job grade

Senior Executive Officer

HMPPS Band 7

Contract type

Permanent

Type of role

Other

Number of jobs available

1

Location

East Midlands (England), East of England, London (region), North East England, North West England, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber

Job summary

This position is based Nationally.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Communicating and Influencing
  • Managing a Quality Service
  • Seeing the Big Picture

Benefits

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Security

Successful candidates must undergo a standard (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Job contact :

  • Name : SSCL Recruitment Enquiries Team
  • Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
  • Telephone : 0345 241 5358

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Hiring process

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

About HM Prison and Probation Service

Industry
Government Administration

In their own words

About the company & team

The Rehabilitation Strategy Team sits within HMPPS and leads strategic work to improve rehabilitation outcomes and reduce reoffending across prisons and probation. The team works across policy, operational delivery and partnership development to shape national approaches that support people to build positive, crime-free lives.

Working with colleagues across HMPPS, MOJ, sector organisations and people with lived experience, the team develops and delivers programmes, policies and guidance that strengthen rehabilitation, improve services and promote effective resettlement. The team plays a key role in ensuring that evidence, insight and lived experience inform strategic decision-making and service improvement.

  • Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Additional information

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints

https://jobs.justice.gov.uk/careers/JobDetail/23787?entityId=23787

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