Senior Contract Manager

£47,084

Croydon £51,402

A Civil Service Pension with an employer contribution of 28.97%

Alongside your salary of £47,084, HM Land Registry contributes £13,640 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

#WeAreHMLR

At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.

We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.

• We have integrity - we value honesty, trust and doing the right thing in the right way.
• We drive innovation - we are forward-thinking, embrace change and are continually improving our processes.
• We are professional - we value and grow our knowledge and professional expertise.
• We give assurance - we guarantee our services and provide confidence to the property market.

https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you

Visa Sponsorship - Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category.

This role does not meet that category, and we will not sponsor a skilled worker visa. You must ensure you have the appropriate right to work in the UK before applying.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

We are looking for a Senior Contract Manager to be a senior member of the Contracts Support Team, responsible for the effective management of business-critical contracts throughout their lifecycle, ensuring that contractual obligations are met and that services deliver value for money, performance and strategic outcomes.

The postholder will act as the primary interface between HM Land Registry and its suppliers, leading contract management activities including performance management, governance, change control, risk management and compliance monitoring. They will develop and maintain contract management plans and obligations frameworks, ensuring that supplier performance is managed effectively and contractual remedies are identified and applied where appropriate.

Working collaboratively with colleagues across Commercial, Legal, Finance and operational teams, the postholder will ensure that contracts continue to meet business requirements, support organisational objectives and deliver continuous improvement. The role will also contribute to future commercial activity including contract renewals, sourcing strategies, business case development and transition planning.

• Lead the development, implementation and maintenance of contract management plans, governance arrangements and contractual obligations matrices.
• Manage supplier performance against contractual commitments, KPIs and service levels, ensuring delivery against agreed outcomes.
• Monitor contract compliance and identify emerging risks, issues and performance trends, escalating where appropriate.
• Support the enforcement of contractual obligations through performance improvement activity, dispute resolution and application of contractual remedies where necessary.
• Maintain effective contract management information systems, ensuring all contract documentation is accurate, current and readily accessible.
• Provide commercial insight and advice to operational stakeholders on contractual matters and supplier performance.
• Act as the central point of contact for operational contract matters.
• Build and maintain productive relationships with suppliers and internal stakeholders to support effective service delivery and collaborative working.
• Facilitate supplier governance meetings and communicate outcomes, actions and decisions to relevant stakeholders.
• Work closely with Commercial, Finance and Legal colleagues to resolve contractual issues and support contract decision making.
• Keep stakeholders informed of key contractual obligations, risks and performance issues.
• Support projects and business initiatives where commercial considerations may impact contractual agreements or supplier delivery.
• Initiate and manage contract change and variation processes, ensuring appropriate governance and approvals are obtained.
• Monitor change controls through to implementation, ensuring solutions are fit for purpose and appropriately funded.
• Support the preparation of business cases, spend approvals and commercial submissions.
• Contribute to sourcing and contract renewal activities, including market analysis, supplier engagement and transition planning.
• Facilitate the monitoring of supplier service delivery, analysing management information and performance data.
• Ensure services are delivered in accordance with contractual service levels and business requirements.
• Monitor supplier risk registers and business continuity arrangements, ensuring appropriate mitigation and escalation.
• Provide assurance that contractual obligations relating to continuity, resilience and exit planning are maintained and regularly tested.
• Produce management information and reporting for senior leadership and governance boards.
• Maintain oversight of contract expenditure, committed spend and forecast costs.
• Work closely with Finance Business Partners to ensure accurate budgeting and forecasting.
• Monitor contracts for value for money opportunities through benchmarking, open-book accounting and continuous improvement initiatives.
• Identify opportunities for efficiencies, cost savings and service improvements across the contract portfolio.
• Escalate actual or forecast expenditure concerns where expenditure exceeds agreed tolerances.

Flexible working, Full-time, Job share, Part-time

Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Nottingham, East Midlands (England), NG2 1AW : Peterborough, East of England, PE2 8YY : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4NT

HM Land Registry operates a hybrid working arrangement and we expect colleagues to typically spend at least 60% of their working time in the office.

489226

Senior Executive Officer

Permanent

Commercial
Procurement and Contracts Management
Other

1

For more information, please see the attached Job Description.

To be successful in this role, you will need to demonstrate the following throughout the recruitment process.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

• Name : Lucy Midgley-Robinson
• Email : Lucy.Midgley-Robinson@landregistry.gov.uk

• Email : hrresourcingteam2@landregistry.gov.uk

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