Sommelier

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

As a Sommelier at Waldorf Astoria London - Admiralty Arch, you're not just responsible for selecting, purchasing, and recommending wines - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day

As Sommelier for Café Boulud, you will curate and elevate the wine experience, offering expert guidance and refined recommendations that complement our culinary vision and enhance every Guest and Member interaction. You will demonstrate impeccable product knowledge, intuitive service, and commercial awareness while contributing to departmental performance and luxury brand standards.

Your responsibilities will include the following, performed to the highest standards of excellence:

• Deliver authoritative, current, and refined wine knowledge to Guests with confidence and discretion
• Recommend wines that thoughtfully complement menu selections, occasions, and individual preferences
• Present, describe, and sensitively up‑sell wines to enhance the overall dining experience
• Collaborate on wine selections aligned with new menus, ensuring consistency with budgetary and commercial objectives
• Maintain an elegant, professional presence with a strong emphasis on personalised hospitality and guest engagement
• Ensure accurate and seamless billing at all times
• Support the achievement of departmental revenue and performance targets
• Serve alcoholic and non‑alcoholic beverages in full compliance with licensing and liquor regulations for residents and non‑residents
• Adhere to all hotel security procedures, fire regulations, and health and safety legislation
• Participate fully in all training initiatives provided by the hotel

What are we looking for?

A Sommelier within Hilton's luxury portfolio acts as a trusted ambassador for both brand and experience-always in service of our Guests and in close collaboration with fellow Team Members. To succeed in this role, you will demonstrate the following attributes and capabilities:

• Previous experience in a guest‑facing service role within the hotel, leisure, or premium retail sector

• Impeccable grooming and presentation standards befitting a luxury environment

• Excellent verbal communication skills and an engaging, polished service style

• A genuine passion for wine, hospitality, and delivering exceptional guest experiences

• Ability to work independently while contributing seamlessly within a team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience as a Wine Waiter or Sommelier within an upscale or luxury dining environment
• Recognised Sommelier certifications or formal wine qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.