Senior Waiter

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

As a Senior Waiter at Waldorf Astoria London - Admiralty Arch, you're not just delivering food and drinks orders - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day

As a Senior Waiter- Coreus by Clare Smyth, you will be an integral part of the front‑of‑house team, working and leading your section, delivering sophisticated, personalised service and ensuring each Guest experience reflects the highest standards of luxury hospitality. You will demonstrate confidence, attentiveness, and refined service technique while contributing to departmental performance and guest satisfaction.

Your responsibilities will include:

• You will lead, train, and supervise Commis Waiters within your section, fostering excellence in service execution while creating memorable and refined experiences for both our Guests and colleagues.
• Welcoming Guests with warmth, professionalism, and discretion, creating an immediate sense of occasion
• Taking, placing, and delivering guest orders with accuracy and attentive service throughout the dining experience
• Preparing and maintaining impeccable table and service set‑ups in line with brand and restaurant standards
• Handling cash and transactions in strict accordance with hotel procedures
• Managing guest enquiries and requests promptly, ensuring swift and thoughtful resolution
• Confidently recommending menu items and promoting signature offerings and current incentives
• Ensuring full compliance with brand standards and luxury service expectations at all times
• Actively supporting the achievement of departmental performance and revenue targets
• Maintaining immaculate cleanliness and organisation of all service areas
• Complying fully with hotel security procedures, fire regulations, and health and safety legislation
• Observing all local licensing laws and responsible service guidelines
• Demonstrating strong environmental awareness and supporting sustainability initiatives
• Collaborating seamlessly with other departments to ensure a cohesive and elevated Guest experience

What are we looking for?

A Senior Waiter representing Hilton's luxury portfolio embodies refined service, professionalism, and a guest‑centric mindset, working collaboratively to deliver memorable dining experiences. The successful candidate will demonstrate:

• A positive, polished attitude and professional presence
• Clear, confident communication skills
• A strong commitment to delivering consistently high levels of personalised service
• Impeccable personal presentation in line with luxury grooming standards
• Flexibility to adapt to varied service styles and operational demands
• The ability to work effectively both independently and as part of a team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience within a luxury or ultra luxury hospitality is highly desirable.
• Experience handling cash and point‑of‑sale systems
• Sound knowledge of food hygiene standards and safe food‑handling practices

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.