Security Manager

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

As a Security Manager at Hart Shoreditch Hotel London, Curio Collection, you're not just ensuring guest, team member, and facility safety - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Hart Shoreditch Hotel London, Curio Collection by Hilton is a boutique lifestyle hotel based in the cultural, creative and trendy scene of Shoreditch and we are currently on the hunt for a dynamic and charismatic Security Manager

Here's what you'll do during a typical day

The Role of the Safety & Security Manager is to develop and execute plans that reflect corporate and hotel Safety and Security policies and ensure the absolute safety for our direct hotel guests, visitors, employees and contractors. The security manager is a key support to the General Manager and wider management team, who they will liaise with to determine operational needs. They must have a strong commitment to security rules and demonstrate initiative toward hazards and threats to safety. To act as the main contact between any government agencies like the police, fire and any safety regulatory bodies.

CORE FOCUS AND RESPONSIBILITIES

• Lead all hotel security, safety, and loss prevention operations, ensuring the safety of guests, employees, contractors, and hotel assets.
• Develop, implement, and maintain effective security policies, procedures, and risk prevention measures.
• Manage, train, and supervise the security team, ensuring high standards of performance and compliance.
• Investigate incidents, thefts, accidents, complaints, and security breaches, producing detailed reports and liaising with external authorities when required.
• Monitor CCTV, alarm systems, access controls, and key management procedures to ensure all security systems remain fully operational.
• Conduct regular security patrols, audits, inspections, and risk assessments across the hotel.
• Ensure full compliance with Health & Safety, Fire Safety, company policies, and all relevant legislation.
• Coordinate emergency response procedures, fire drills, evacuation plans, and crisis management activities.
• Deliver safety and security training, inductions, and awareness programmes for employees and managers.
• Work closely with department heads to promote a strong culture of safety, security, and compliance throughout the hotel.
• Manage security budgets, analyse trends, and provide regular reports and recommendations to senior management.
• Liaise with law enforcement, emergency services, and external agencies as required.
• Coordinate security requirements for events, conferences, and high-profile functions.
• Support hotel operations through Manager on Duty responsibilities and assist with emergency cover when required.
• Drive continuous improvement initiatives to enhance safety, security, compliance, and operational efficiency.

About Curio Collection by Hilton Hotels
Hilton's Curio Collection brand appeals to travelers seeking one-of-a-kind discoveries and authentic experiences. Each Curio Collection by Hilton hotel is part of the destination it calls home - authentically embodying the distinct culture and spirit of the community in which they reside.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.