Night Porter

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

As a Night Porter at Hilton York, you're not just assisting guests - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day

• Maintain the cleanliness and presentation of public areas, ensuring the hotel is guest-ready at all times.
• Support housekeeping with room servicing, linen requests and general cleaning duties.
• Assist with room service requests and other hotel support tasks as required.
• Welcome late-arriving guests and respond to guest enquiries in a friendly and professional manner.
• Conduct regular security patrols and complete health & safety checks.
• Ensure fire exits, emergency routes and access points are secure.
• Report maintenance issues, incidents and any safety concerns.
• Assist with luggage deliveries and storage when required.
• Help prepare the hotel for the following day's operation.

What are we looking for?

• A reliable and responsible individual who enjoys working independently.
• A strong eye for detail and pride in maintaining high standards of cleanliness.
• Good communication and customer service skills.
• A positive attitude and willingness to learn, with full training provided.
• Previous cleaning, housekeeping or hospitality experience would be beneficial but is not essential.
• A team player who is happy to support different departments when required.
• A commitment to safety, security and excellent guest service.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.