Housekeeping Porter

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

As a Housekeeping Porter at Waldorf Astoria London - Admiralty Arch, you're not just distributing clean linens to designated areas across the hotel - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day

As a Housekeeping Porter, you will ensure the seamless availability, quality, and presentation of all hotel linen, supporting operations across departments to uphold the highest standards of guest comfort and service excellence. You will also maintain an immaculately organised linen room and oversee stock control with precision and care.

• Responsibilities, performed to the highest standards of ultra‑luxury hospitality, include:
• Ensuring linen is readily available to all departments in accordance with operational requirements
• Enforcing rigorous quality‑control standards across all linen processes, rejecting any items that do not meet specification
• Maintaining impeccable cleanliness, organisation, and safety standards within the Linen Room
• Conducting stock takes as required to support accurate inventory management
• Ensuring agreed par stock levels are consistently maintained
• Receiving linen deliveries and ensuring correct handling and secure storage
• Addressing service‑related issues efficiently and professionally
• Managing the controlled issue of linen through established requisition systems
• Ensuring compliance with all Health and Safety regulations at all times
• Undertaking any other reasonable duties as assigned by hotel management

What are we looking for?

A Housekeeping Porter serving Hilton's luxury brands contributes behind the scenes to the guest experience while working collaboratively with hotel teams. To succeed in this role, you will demonstrate:

• A consistently positive and professional attitude
• Clear and effective communication skills
• The ability to work efficiently under pressure
• Confidence working independently as well as within a team environment

• A methodical approach with strong organisational skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience within a luxury hotel, laundry, or linen‑handling environment is advantageous

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.