Host

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

As a Host at Waldorf Astoria London - Admiralty Arch, you're not just managing guest arrivals, seating, and table presentation - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day

As a Host for Café Boulud Restaurant, you will be the first and lasting impression of the restaurant, setting the tone for an elegant and seamless guest journey. You will manage arrivals, seating, and table presentation while supporting service excellence across Café Bould Restaurant.

You will perform the following responsibilities to the highest standards of luxury service:

• Welcome guests with grace, warmth, and professionalism, ensuring an exemplary arrival experience
• Coordinate restaurant seating with precision to optimise flow, comfort, and service cadence
• Support refined up‑selling initiatives, articulating current offerings and seasonal highlights with confidence
• Ensure immaculate table presentation in line with Café Boulud and brand standards
• Adhere rigorously to cash‑handling procedures and financial controls
• Respond to guest enquiries promptly, courteously, and with solutions‑focused attention
• Uphold all Café Boulud, Hilton brand, and service standards without exception
• Actively support the achievement of departmental performance and service objectives
• Maintain exceptional cleanliness, organisation, and presentation within all assigned areas
• Comply fully with hotel security policies, fire regulations, and health and safety legislation
• Adhere to all local licensing and alcohol service regulations
• Demonstrate environmental awareness and support sustainability initiatives

• Collaborate seamlessly with all departments to ensure fluid service delivery and strong working relationships

What are we looking for?

Hosts within Hilton's luxury portfolio represent the highest standards of service, presentation, and professionalism. To succeed in this role, you will demonstrate:

• A consistently positive, polished, and guest‑focused demeanour

• Clear, confident, and courteous communication skills

• A strong commitment to delivering intuitive, high‑touch service

• Impeccable grooming and personal presentation

• Flexibility and adaptability across varied service demands

• The ability to perform effectively both independently and as part of a cohesive team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Prior experience within a luxury or ultra‑luxury hospitality or service‑led environment is highly desirable.
• Experience with cash handling and point‑of‑sale systems
• Knowledge of food hygiene standards and safety regulations

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.