Group, Conference and Events Sales Executive

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Here's what you'll do during a typical day

• Manage group, conference, and event enquiries from initial contact through to contract confirmation.
• Convert enquiries into bookings while achieving revenue and conversion targets.
• Prepare and maintain contracts, quotations, and customer records accurately.
• Coordinate event logistics, including catering, accommodation, AV requirements, room setup, billing, and compliance.
• Communicate event details to hotel departments through Delphi BEOs to ensure seamless delivery.
• Build strong client relationships and generate repeat business.
• Identify upselling and cross-selling opportunities to maximise revenue.
• Collaborate with operational teams to deliver exceptional guest experiences.
• Conduct hotel show rounds and represent the hotel professionally.
• Support departmental sales objectives and overall commercial growth.

What are we looking for

Essential

• Proven sales mindset with a passion for achieving results.
• Strong organisation and time-management skills.
• Commercial awareness and ability to maximise sales opportunities.
• Confident negotiator with strong objection-handling and closing skills.
• Excellent written and verbal communication skills.
• Professional and confident telephone manner.
• Proactive, positive attitude and ability to thrive in a fast-paced environment.
• Previous experience in sales, hotel sales, or events.

Desirable

• Knowledge of Hilton systems or hotel sales/property management systems.
• Experience within the MICE sector.
• Qualification in Hospitality, Business, Sales, or Events Management.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.