Door Attendant

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

As a Door Attendant at Waldorf Astoria London - Admiralty Arch, you're not just assisting guests on their arrival - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day

A Door Attendant serves as a gracious host and trusted first point of contact for our Guests-elegantly welcoming arrivals, facilitating seamless departures, parking vehicles with care and precision, overseeing the secure handling of luggage, and providing discreet, intuitive support throughout the Guest journey.

As a Door Attendant, you act as a vital liaison between Guests, the hotel, and internal departments. This role is instrumental in shaping lasting first impressions and therefore requires an impeccably polished, courteous, and professional presence at all times.

Responsibilities are performed to the highest luxury standards and include:

• Upholding company brand and service standards at all times
• Extending a warm and professional welcome to Guests upon arrival and assisting with luggage handling
• Building rapport through regular engagement with returning Guests and visitors
• Safely parking and retrieving Guest vehicles on hotel premises, as required
• Providing a chauffeured driving service to Guests when requested
• Ensuring hotel vehicles are maintained to impeccable standards of cleanliness, safety, and presentation
• Remaining fully informed of hotel services, VIP arrivals, and special events
• Demonstrating strong knowledge of local landmarks, attractions, and points of interest

• Consistently projecting professionalism, discretion, and genuine hospitality

What are we looking for?

A Door Attendant representing Hilton brands works at all times in the best interest of our Guests while collaborating seamlessly with fellow Team Members. To be successful in this role, you will demonstrate the following attributes:

• Prior experience within a luxury or ultra‑luxury hospitality or service‑led environment is highly desirable.
• A valid driver's licence with no outstanding restrictions or infringements
• Impeccable personal presentation and confident communication skills
• A calm, courteous, and discreet demeanour, particularly in high‑profile or fast‑paced settings
• Strong knowledge of the local area and wider region, preferred
• A genuine passion for delivering exceptional service both independently and as part of a team

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.