Commis Waiter

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

As a Commis Waiter at Waldorf Astoria London - Admiralty Arch, you're not just providing food and drink service - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.

Here's what you'll do during a typical day:

As a Commis Waiter - Whiskey and Seaweed by Clare Smyth, you will support the service team in delivering a polished, timely, and seamless guest experience. With a strong focus on preparation, presentation, and attentiveness, you will contribute to the refined atmosphere and operational excellence of the bar.

You will perform the following responsibilities to the highest standards of luxury hospitality:

• Respond to guest enquiries with courtesy, efficiency, and professionalism
• Demonstrate sound knowledge of menu items, beverages, and bar offerings
• Follow established reporting and escalation procedures when issues arise
• Uphold Hilton grooming and presentation standards, including uniform, cleanliness, and personal hygiene
• Handle incoming calls professionally, accurately conveying messages without delay
• Complete all opening, closing, and side duties efficiently and to standard
• Maintain all service equipment in immaculate, clean, and polished condition
• Ensure required cleaning materials and chemicals are available and correctly used
• Ensure all bar areas are thoroughly sanitised and left spotless at the end of service
• Replenish bar supplies, including glassware, garnishes, ice, and beverages, as required
• Comply fully with hotel security procedures, fire regulations, and all health and safety legislation

What are we looking for?

Commis Waiters within Hilton's luxury portfolio demonstrate professionalism, attentiveness, and a strong foundation in service excellence. To succeed in this role, you will demonstrate:

• A positive, eager, and service‑oriented attitude
• Clear and professional verbal and written communication skills
• A strong commitment to delivering consistently high service standards
• Impeccable grooming and personal presentation
• Flexibility to adapt to varied operational and service demands
• The ability to work effectively both independently and as part of a cohesive team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience within a luxury or ultra‑luxury hospitality is highly desirable.
• Knowledge of appropriate table settings, service ware, and bar presentation
• Understanding of Food Hygiene and safety regulations
• Ability to lift, carry, and transport items up to 50 lbs. in a busy service environment

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.