Commis Waiter

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

As a Commis Waiter at Waldorf Astoria London - Admiralty Arch, you're not just providing food and drink service - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

As a Commis Waiter - Coreus by Clare Smyth, you will support the service team in delivering a seamless, polished, and refined dining experience. With a strong emphasis on preparation, precision, and attentiveness, you will play a key role in maintaining the elegance, flow, and operational excellence of the restaurant.

You will perform the following responsibilities to the highest standards of luxury hospitality:

• Respond to guest enquiries with courtesy, efficiency, and professional discretion
• Demonstrate a working knowledge of menu items, beverages, and service offerings
• Follow established reporting and escalation procedures with accuracy and timeliness
• Uphold Hilton grooming and presentation standards, including uniform, cleanliness, and personal hygiene
• Handle incoming calls professionally, ensuring messages are recorded accurately and relayed promptly
• Complete all opening, closing, and side duties efficiently and to defined standards
• Maintain all service equipment, crockery, and utensils in immaculate, clean, and polished condition
• Ensure cleaning materials and chemicals are correctly requisitioned, stored, and used
• Maintain spotless, sanitised service and back‑of‑house areas throughout and at the conclusion of service
• Replenish service supplies, including tableware, glassware, linen, and condiments, as required
• Comply fully with hotel security procedures, fire regulations, and all health and safety legislation

What are we looking for?

Commis Waiters within Hilton's luxury portfolio demonstrate professionalism, attention to detail, and a strong foundation in service excellence. To succeed in this role, you will demonstrate:

• A positive, eager, and service‑driven attitude
• Clear, professional verbal and written communication skills
• A consistent commitment to delivering elevated service standards
• Impeccable grooming and personal presentation
• Flexibility to adapt to varying service rhythms and operational demands
• The ability to perform effectively both independently and as part of a refined, collaborative team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience within a luxury or ultra‑luxury hospitality environment
• Knowledge of appropriate table settings, service ware, and fine‑dining presentation
• Understanding of Food Hygiene and safety regulations
• Ability to lift, carry, and transport items up to 50 lbs. within a dynamic restaurant setting

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.