Casual Public Area Attendant

As a Casual Public Area Attendant at Hilton York, you're not just ensuring the cleanliness of our public areas - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

As a Casual Public Area Attendant, you will be responsible for maintaining immaculate public spaces throughout the hotel, ensuring an impeccable environment that enhances both Guest and Member experiences. You will also address guest concerns with professionalism and discretion while carrying out scheduled deep‑cleaning and maintenance support tasks.

• Maintaining exceptional cleanliness and presentation across all public areas
• Managing master keys responsibly and in accordance with security protocols
• Performing regular deep‑cleaning tasks, including monthly deep cleans and carpet shampooing
• Identifying and reporting maintenance concerns promptly to the Engineering Department
• Conducting frequent inspections of public areas and restrooms, taking immediate corrective action when required
• Complying fully with hotel security policies, fire regulations, and all health and safety legislation
• Undertaking any other reasonable duties as assigned by hotel management

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Casual Public Area Attendant you're not just ensuring the cleanliness of guest rooms - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.