Internal Sales Administrator in Chelmsford

Heidelberg Materials UK (formerly Hanson UK) is one of the UK's largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.

We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement.

At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

Internal Sales Administrator

Chelmsford | Competitive Salary + Benefits

Are you highly organised, commercially aware and passionate about delivering outstanding customer service?

We're looking for an Internal Sales Administrator to join our Aggregates and Asphalt team in Chelmsford. This is a fantastic opportunity to play a key role in supporting our sales operation, helping to drive business performance, customer satisfaction and commercial success. Working closely with our Territory Sales Managers and Internal Sales Representatives, you'll be at the heart of the commercial team, ensuring customer information, pricing, quotations and contracts are managed efficiently and accurately. You'll be the central point of coordination, providing the insight and support needed to help our sales teams maximise opportunities and deliver exceptional service.

What You'll Be Doing

As an Internal Sales Administrator, you'll:

• Create and manage customer quotations in line with pricing and margin requirements.
• Support the management of customer contracts, pricing agreements and account information.
• Assist with customer reviews, sales meetings and business development activities.
• Maintain accurate customer records and CRM systems.
• Monitor quotation conversions, lost and lapsed business opportunities and support follow-up activity.
• Produce commercial reports and performance data to help drive decision-making.
• Support customer onboarding and account setup processes.
• Identify opportunities to improve administration processes and reporting efficiency.
• Provide vital day-to-day support to the wider commercial team.

What We're Looking For

We're seeking someone who is:

• Highly organised with excellent attention to detail.
• Confident managing multiple tasks and priorities.
• Comfortable working with data, reports and commercial information.
• Experienced in an administrative, customer service or sales support environment.
• A strong communicator who enjoys working collaboratively with colleagues and customers.
• Proactive, positive and focused on delivering excellent service.

Education/Qualification

• Strong administrative and organisation skills with a good attention to detail.
• Experience working within a commercial, sales=, customer service environment is preferred.