Client Development Director

Overview

Job Title: Client Development Director

Brand: Medical

Reporting To: Business Director

Location: Twickenham, Greater London

Hybrid: 3 days per week in the office, 2 days working remotely

Employment: Permanent, Full-Time

Salary Range: £70,000 - £80,000 per annum + commission

ABOUT THE JOB

The MIMS Healthcare Network serves both healthcare and pharmaceutical professionals through trusted specialist media, insights and events. Our brands connect commercial partners with relevant healthcare audiences through advertising, event sponsorship and integrated commercial solutions.

The Role

• We're looking for an exceptional Client Development Director to lead the commercial growth and strategic development of the MIMS Healthcare Network, home to the UK's most established healthcare media brands, GP, GP Business, MIMS, MIMS Learning and MIMS Pharma.
• This is a senior commercial leadership role with significant autonomy, influence and accountability. You'll be responsible for shaping our commercial approach to market, developing high-value strategic partnerships and identifying new opportunities for growth across the healthcare and pharmaceutical sectors.
• You'll operate at the highest level with clients, building relationships with senior decision-makers, understanding their business priorities and developing sophisticated commercial solutions across our portfolio of events, media and content.
• As the senior commercial sales lead across the MIMS Healthcare Network, you'll play a central role in defining our growth strategy, working closely with senior colleagues across the business to ensure our propositions remain relevant, competitive and commercially successful.
• Importantly, this is a hands-on, externally focused leadership role. We're looking for someone who thrives on being in the market, developing relationships and personally driving commercial success, rather than managing a team.

Responsibilities

Key Responsibilities

• Own and grow a portfolio of strategically important client relationships, building senior-level partnerships and identifying long-term commercial opportunities
• Lead proactive new-business development, from prospecting and client engagement through to proposal, negotiation and contract closure
• Develop and sell tailored commercial partnerships across event sponsorship, advertising and relevant integrated solutions
• Set the strategic direction for key accounts and priority growth sectors, translating market insight and client objectives into commercially viable plans
• Represent the MIMS Healthcare Network in senior client meetings, pitches, industry forums and events, maintaining a consistently strong external presence
• Work closely with editorial, events, marketing, content and delivery colleagues to develop compelling proposals and ensure successful client outcomes
• Maintain strong pipeline discipline, accurate forecasting and effective use of CRM systems, taking accountability for personal commercial performance
• Identify opportunities to expand existing partnerships across brands, products and audiences, protecting and growing long-term account value
• Contribute client and market intelligence to commercial product development, pricing and go-to-market decisions
• Provide informal coaching, mentoring and deal support to junior sales colleagues, sharing best practice without formal line-management responsibility
• Lead complex commercial negotiations with sound judgement on value, profitability and delivery commitments
• Collaborate with senior commercial leadership to evaluate performance, identify emerging opportunities and refine the growth strategy
• Uphold high standards of client service and cross-functional collaboration

Key Relationships

Reporting to the Medical Business Director, and working closely with the Chief Commercial Officer, Medical commercial colleagues, brand and editorial leadership, events, marketing, content and operational teams. Building trusted relationships with senior decision-makers at Pharmaceutical companies, agencies, healthcare organisations and commercial partners.

Skills / Experience / Knowledge / Minimum Criteria

Knowledge, Skills & Experience

Knowledge

• Knowledge of the B2B media, events or publishing industry
• Understanding of commercial sales principles and customer relationship management
• Knowledge of digital marketing channels, campaign delivery or content management systems
• Understanding of financial processes, budgeting or reporting
• Knowledge of project management methodologies or operational processes
• Awareness of relevant legislation, compliance requirements or industry best practice

Skills

• Exceptional new-business development skills, from identifying opportunities to securing high-value commercial agreements
• Ability to create and deliver strategic account plans that generate sustainable growth across multiple products and brands
• Strong commercial judgement, including pricing, negotiation, profitability and prioritisation of opportunities
• Confident, persuasive communicator able to build credibility with senior client stakeholders and lead complex pitches
• Ability to influence and collaborate across editorial, events, marketing and delivery teams without direct management authority
• Disciplined pipeline management, accurate forecasting and confident use of CRM and commercial performance data
• Ability to mentor junior colleagues, provide constructive deal coaching and demonstrate effective client-facing sales practice

Experience

• Proven track record of personally securing significant six-figure new business deals and growing strategic accounts in a commercially demanding environment
• Extensive experience selling sponsorship, advertising or integrated B2B media partnerships, ideally including events
• Experience developing senior client relationships, understanding complex buying needs and negotiating multi-stakeholder agreements
• Experience shaping commercial plans, identifying market opportunities and contributing to wider revenue strategy while maintaining a personal sales focus

About You

• A senior commercial professional who is equally comfortable shaping growth strategy and spending time with clients, bringing energy, credibility and accountability to a highly visible, hands-on role
• Client-focused, with a genuine interest in understanding business challenges and building lasting partnerships
• Entrepreneurial and proactive in creating opportunities rather than waiting for inbound demand
• Strategic in outlook, but practical and decisive in execution
• Curious about healthcare and the medical sector, customer needs and evolving commercial opportunities
• Collaborative and generous with expertise across different teams and disciplines
• Supportive of junior colleagues, offering coaching and constructive feedback without formal line management
• Commercially accountable, resilient and comfortable owning ambitious revenue outcomes
• Adaptable, open to new approaches and confident navigating change
• Inclusive and respectful in relationships with clients and colleagues
• A role model for integrity, professionalism and high-quality client engagement

What Success Looks Like

• Sustainable revenue growth from new and existing client relationships
• Quality, depth and retention of strategic client partnerships
• A healthy, well-qualified pipeline and reliable commercial forecasting
• Successful development and delivery of valuable sponsorship and advertising partnerships
• Contribution to the strategic growth of the MIMS Healthcare Network
• Strong client satisfaction, repeat business and cross-functional collaboration
• Evidence of effective mentoring and positive influence on sales standards
• Sound commercial judgement and delivery against agreed business priorities

Additional Information

Why work with us at Haymarket?

Haymarket Media Group values its people and strives to shape a better future with remarkable content. From paid content and subscription services; to integrated advertising and content marketing packages. We deliver market-leading branded experiences that inspire great decisions. From data and digital information solutions to live events, awards and professional education services.

Our Company benefits

• 25 days holiday per year excluding bank holidays (increasing 1 day per year of service up to 30 days)
• Work from anywhere in the world for up to 3 weeks of the year with our 'Work from Anywhere' days
• Flexible working hours (core hours from 10-3) allowing you the flexibility to adapt your work schedule to your personal commitments
• Generous contributory pension scheme
• Health Cash Plans: With our health cash plans, you can access a range of healthcare benefits, including coverage for medical expenses, dental care, optical services, and more

Disability Confident Employer

We are a Disability Confident employer and offer guaranteed interviews to all disabled applicants who meet the above minimum criteria.

To be considered as part of this initiative, please ensure you indicate if you have a disability when applying for the post. If you need any reasonable adjustments to enable you to fully participate in the recruitment process, please contact us at recruitment@haymarket.com.

More About Haymarket

Working here means being part of a commitment to shaping a better future. As a proudly Certified B Corp™, we are part of a global movement of businesses acting as a force for good. Haymarket Impact is focused on making a positive difference globally, guided by the United Nations Sustainable Development Goals and intertwined with an unwavering commitment to equity, diversity, and inclusion. This commitment to balancing profit with purpose is deeply embedded in our culture, reflected in our values of Integrity, Respect, Creativity, Innovation, and Expertise.

We invest heavily in our people. From professional development and internal training to mentorship and coaching. Our certified Disability Confident status has fostered an environment where all employees feel supported, valued, and can ask for workplace adjustments without fear of judgment.

Our valuable partnerships for good globally mean colleagues are always up for taking on a new charitable challenge, utilise their volunteering day and go out of their way to support their local communities.

We know how important a healthy work-life balance is too. Our flexible hours and hybrid working model means employees are expected to be in the office at least three days a week and can work remotely for the remaining two. This means we thrive together when we collaborate in person, fostering stronger connections and creativity, but still allowing for flexibility outside of those times.

As an equal opportunities employer, we are committed to ensuring all candidates have the same opportunity to succeed, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, or disability. In line with our dedication to fairness and transparency, we are also proud to be a We Show the Salary employer, pledging to always include pay details on our job adverts.

Join us and be part of award-winning teams and a culture that is truly unique - a place to grow, feel inspired, build a brilliant career and make a difference.