Regional HHR Manager

National Holiday Home Revenue Manager
Field Based (regular travel to parks and the office)
Annual salary + bonus and benefits

Join us as a National Holiday Home Revenue Manager and play a key role in driving profit per pitch across our parks. You'll work closely with park leadership and commercial teams to translate complex strategies into actionable, day-to-day operational plans that maximise revenue. Using your expertise, you'll analyse data to uncover opportunities for improvement and align commercial and service initiatives with our wider business goals. With a hands-on approach, you'll support park teams through visits, virtual engagement, and specialist training, empowering them to deliver outstanding results and exceptional customer experiences. This is your chance to make a real impact across multiple locations while working collaboratively with diverse teams

What you will be doing:

• Ensuring operational understanding of the pitch strategy and develop support plans at both local and national levels.
• Providing functional support and coaching to park leadership teams, driving caravan sales and letting penetration targets.
• Identifying training needs, developing initiatives, and monitoring effective adoption of improvements across parks.
• Facilitating best practice sharing and fostering cross-functional collaboration with stakeholders to support business goals.
• Monitoring operational standards, supporting talent development, and assisting in strategic projects alongside the National Head of Holiday Home Revenue.

What we'd like you to bring

• Strong commercial mindset with the ability to make informed decisions considering complex dependencies and to translate complex strategies for park teams as a subject matter expert.
• Skills in sales funnel optimisation, conversion, and customer experience, with developed communication and diplomacy to influence and persuade stakeholders.
• Proven ability to build and maintain cross-functional relationships, working effectively at both operational and strategic levels across diverse teams and suppliers.
• Experience in managing and guiding remote or matrix teams, with confidence presenting to large internal and external audiences, and proficient in Microsoft Office programs.
• The ability to act as a role model for brand values, demonstrating leadership through mentoring, shaping team behaviour, and representing the business with professionalism and approachability.

What's In It For You?
- 25 Days Holiday + Bank Holidays + Holiday Buy Scheme
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?
We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What's it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.

What We Offer

- Holiday allowance that rises with service, plus a 'Holiday Buy Scheme'

- Annual bonus

- 20% discount on both Haven and Warner Hotels holiday for you, family and friends

- Comprehensive wellbeing support

- Access to the Bourne Leisure corporate box at the O2 Arena,London

- Exclusive discounts with corporate partners

- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees

- Enhanced family friendly policies and pay (eligibility criteria applied)

How to Apply
We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
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