Kitchen Team Manager

Position: Kitchen Team Manager
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus

Join our One Great Team here at Haven as a Kitchen Team Manager! Lead with passion and skill to create unforgettable dining experiences for our guests, ensuring top-quality service and exceptional meals.

As the Kitchen Manager,you'llbe at the heart of an energetic kitchen team, leading with clear direction and plenty of motivation.You'llinspire your team to hit their goals and keep uphigh standardsby showing them howit'sdone!You'llbe hands-on with cooking and performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly.You'llalso be the driving force behind fantastic dining experiences, continuously improving how we interact and solving any issues that pop up. Plus,you'llmake sure everything stays safe, compliant, and on point with company policies and brand standards.

Key Responsibilities
Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
Performance Management:Monitorindividual and team performance, providing regular feedback, coaching, and conducting performance reviews.
Resource Management: Overseeteam scheduling, budgets, and resources to maximise efficiency and meet business needs.
Compliance and Safety: Ensure all operationscomply withhealth and safety regulations, company policies, and standards.
Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
Training and Development: Supportteam development through ongoing training, mentoring, and creating growth opportunities.

Requirements
- Proven experience leading large kitchen teams in roles such as Kitchen Manager, Head Chef or as an experienced Sous Chef.
- Level 3 Food Hygiene Qualification desirable.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment whilemaintainingattention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting andfinancial management.
- Flexibility to work evenings, weekends, and holidays.

What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

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For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk