Head of Enterprise Application Engineering

• Benefits: competitive salary and £6k car allowance

• Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus

• Physical wellbeing - as a Band 5 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen

• Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support

• Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs

• There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more....

Regrettably we are unable to offer sponsorship for this role

As the Head of Enterprise Application Engineering you will be part of the CIO Technology Engineering senior leadership team. You will lead the engineering, integration, configuration and continuous improvement of enterprise applications currently spanning Modern Workplace, Contact Centre, and HR & Finance platforms.

You will be acting as the technology lead maintaining the guardrails for safe and secure development and deployment, working closely with relevant stakeholders including CIO Group Architecture, CIO leadership, business stakeholders and suppliers to improve adoption, productivity, resilience service performance and commercial outcomes in line with Hastings' strategy.

This is a senior leadership role requiring strong technical judgement, stakeholder influence and people leadership. You will help shape application roadmaps, drive high-quality outcomes, and champion continuous improvement in customer and colleague experience.

• Define and enforce engineering standards and governance, including configuration and integration standards and controls for integrity, availability, supportability, compliance and resilience.

• Drive service quality through prevention, automation and continuous improvement, including monitoring, root cause analysis and action to keep technical debt low.

• Lead application strategy, guardrails and roadmap alignment, working with CIO Group Architecture to maintain design principles and cohesive delivery across teams.

• Build capability across Modern Workplace, Telephony, and HR & Finance.

• Provide technical leadership, stakeholder engagement and supplier management.

• Develop high-performing teams through coaching, recruitment and succession planning.

• Champion innovation, best practices and emerging technologies.

• Use Management Information and agreed KPIs to track progress, improve service performance and recommend continuous improvements.

• Contribute to enterprise-wide priorities through strategic alignment, cross-functional collaboration, change leadership and governance oversight.

• Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail