Transport First Line Manager

Can you lead a team of drivers to deliver outstanding service, every shift? Do you thrive on solving operational challenges while maintaining safety and compliance? Are you passionate about improving performance, driving efficiency and delivering results?

We are looking for a Transport First Line Manager to join our M&S Foods site in Bradford. In this role, you'll take ownership of the day-to-day transport operation, ensuring deliveries are completed safely, efficiently and in line with customer expectations. You'll lead and support a team of drivers, maximise fleet utilisation, manage operational performance and play a key role in maintaining the exceptional service standards that have made GXO a trusted logistics partner for M&S for over 20 years.

This is a fantastic opportunity for an experienced transport professional who enjoys making decisions, developing people and driving continuous improvement within a busy transport environment.

This is a full-time, permanent role, working 42 hours per week. The shifts will be 4 on 4 off and a rotation of 06:00 to 18:00 and 18:00 to 06:00. Typically, these will be 2 blocks of days and 2 blocks of nights.

Pay, benefits and more

We're looking to offer a salary of up to £34,968.17 per annum and 23 days annual leave (including bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you'll do on a typical day

• Leading the execution of the daily transport plan, ensuring vehicles, drivers and deliveries operate safely, efficiently and on schedule
• Managing driver and Transport Administrator performance, including coaching, attendance management, investigations and employee relations processes
• Ensuring full compliance with transport legislation, operator licence requirements, Working Time Directive regulations and health & safety standards
• Monitoring transport KPIs, service levels and operational performance, identifying opportunities to improve efficiency and customer service
• Investigating accidents, vehicle defects and service failures, implementing corrective actions and driving continuous improvement initiatives

What you need to succeed at GXO

• Previous transport management or supervisory experience within a fast-paced logistics or distribution environment
• Strong knowledge of transport legislation, operator licence requirements and driver compliance obligations
• Proven people leadership skills with experience managing performance, engagement and employee relation matters
• Excellent communication, planning and problem-solving skills with the ability to make effective decisions under pressure
• Good working knowledge of Microsoft Office applications and transport management systems

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.