Network Primary & Non-Core First Line Manager

Can you keep complex operations running smoothly? Ready to improve performance and change the game? Are you ready to take ownership and make an impact?

Here at GXO, we are currently recruiting for a Network Primary & Non-Core First Line Manager to join our team in Warrington, supporting our customer, Iceland. You will act as the primary point of contact for the customer, ensuring strong operational control, accurate performance reporting, proactive issue resolution and continuous improvement.

This is a full time, permanent position, working Sunday to Thursday, 20:00 till 04:00.

Pay, benefits and more

We're looking to offer a salary of up to £34,000.00 plus a night shift allowance of £2,418.00 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you'll do on a typical day

• Provide clear, accurate, and timely communication to the customer regarding performance, issues, risks, and resolutions
• Provide operational insight and commentary to explain performance results, trends, and root causes to the Non-Core and Primary Manager
• Manage individual and team performance through regular feedback, coaching, and structured performance reviews
• Support and embed continuous improvement initiatives through standardisation, process review, and team involvement

What you need to succeed at GXO

• Recognised industry certifications (eg: IOSH, HACCP, CPC, Six Sigma etc) are desirable, but training can be given
• Good interpersonal skills with the ability to build effective relationships
• Strong understanding of warehouse & transport operations, including non-core activity
• Demonstrated experience in performance reporting, KPI management and data accuracy

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.