Technical Sales Supervisor

Lead a knowledgeable technical team and play a key role in delivering exceptional customer support for one of the world's leading cutting tool manufacturers. We are looking for an experienced Technical Sales Supervisor to join our Birmingham-based team. This is an exciting opportunity for someone with a strong engineering background, proven leadership skills, and a passion for delivering outstanding technical support and customer service.

In this role, you'll oversee the day-to-day operation of our Technical Sales Office, supporting both customers and colleagues while developing your team. Responsibilities include:

• Leading, motivating and developing a team of 4-6 Technical Sales Internal Technical Engineers
• Providing technical advice to customers and the external sales team on cutting tool applications and special tooling solutions
• Preparing quotations and designing tooling solutions to meet customer requirements
• Monitoring customer orders to ensure excellent service levels and on-time delivery
• Liaising with third-party suppliers and our headquarters in Germany regarding quotations, tooling and customer orders
• Setting daily, weekly and monthly objectives and supporting the team in achieving them
• Reviewing internal processes to improve efficiency and delivery performance
• Delivering technical training to both internal colleagues and external customers
• Completing documentation in line with Company ISO Quality requirements

• A strong technical background in precision cutting tools, including drilling, milling, tapping and PCD/CBN applications
• Proven leadership or supervisory experience with the ability to motivate and develop a team
• Excellent organisational and communication skills
• A customer-focused approach with strong problem-solving abilities
• Good working knowledge of Microsoft Office applications
• SAP experience would be advantageous, although full training will be provided
• A self-motivated individual with a proactive attitude and desire to continuously improve

The role is primarily office-based at our Birmingham facility but will occasionally require travel to our parent company in Germany.

At Guhring, you'll become part of an experienced and supportive team within a global engineering business renowned for quality, innovation and technical excellence. We offer:

• Competitive salary
• Annual service bonus
• 23 days holiday plus bank holidays (increasing with service to 26 days)
• Health benefit scheme
• Life Policy including Employee Assistance Programme (EAP)
• Company pension plan
• Free on-site parking
• Ongoing technical training and development opportunities
• A collaborative working environment with opportunities to grow your career

Guhring is a market-leading global cutting tool company with over 128 years of expertise worldwide and more than 50 years in the UK.

From milling cutters and drills to tool holders and bespoke tooling solutions, we supply a comprehensive range of precision cutting tools to industries including general engineering, automotive and aerospace.

Our Birmingham facility is a centre of excellence, featuring:

• UK-based manufacturing for Carbide and PCD special tooling
• In-house coating facilities
• £5M UK stock of standard tools for guaranteed next-day delivery

If you're an experienced technical professional with proven leadership experience, and you're looking to take the next step with a globally recognised engineering company, we'd love to hear from you

Apply for this position