Team Manager

Key Accountabilities

• Lead and inspire a team of Client Advisors on the shopfloor to ensure exceptional service is delivered
• Monitor the performance of the assigned product categories and proactively propose action plans to reach the business targets
• Lead the execution of Clienteling activities with your team, developing actions to activate, retain and develop a client base
• Participate in attracting, recruiting, and developing a high performing team
• Provide support and regular feedback to Client Advisors ensuring their development is ongoing and their motivation and sense of belonging are high
• Partner with the Store Director/Manager and the Training team to ensure Client Advisors develop full product knowledge through specific training, while ensuring they are aware of market trends and competitors
• Partner with the Store Director/Manager and Human Resources on employee relations issues to ensure effective resolution

Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world's most desirable fashion houses. Eclectic, contemporary, romantic-Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

We are looking for a Team Manager to join our leadership team in London Multistore - Heathrow on a permanent contract.

You will lead a sales team from the shopfloor to achieve business and product category goals. You will develop and grow the talent within your team.

Full time

Regular

2026-11-22