Crime Recording Resolution Officer (FCCO) - Grade D

Policing is not simply a job for police officers. It actually requires a large multi-disciplined team, working together and making best use of the skills and resources available.

As a part of the Crime Recording & Resolution Unit in the Force Contact Crime and Operations Branch the aim of this role is to provide a 24-hour service to members of the public, operational officers and partners dealing with incident and crime reports.

You will need to seek all opportunities to appropriately, ethically and professionally assist the informant as near as possible to the first point of contact and provide them with a clear understanding of how their contact will be progressed.

You will also apply a victim-orientated approach to crime recording and problem solving, focusing on protecting members of the public and keeping them safe.

Rewards

We are looking for flexible people who can work shifts. This will be rewarded with market beating enhancements to pay and generous annual leave entitlement.

In addition to making a difference to the people of Greater Manchester, you will receive extensive training giving you the knowledge you will need to effectively manage contact.

How do I apply?

Our aim is to recruit talented people with a diverse range of skills and experiences and we welcome applications from all sections of the community.

Please answer the three questions within the application form.

Candidates successful at shortlisting will be invited to an assessment at Sedgley Park Training Centre, Sedgley Park Road, Prestwich, Manchester, M25 0JT.

Posts are based at Claytonbrook Operational Communications Room, 2 Claytonbrook Road, Openshaw, M11 1PP.

This role operates on a 24/7 shift pattern and attracts 20% shift allowance and 14.46% weekend enhancement.

Successful candidates will be required to attend a 6-week initial training course and undertake a 4-week mentoring period. Annual leave will not be permitted and allowances will not be payable during the initial training and mentoring period which will be day shifts Monday to Friday.

Starting salary will be £27,204 - £29,859 (per annum) for the first 10 weeks then increase to £36,579 - £40,148 (per annum) which includes 20% shift allowance and 14.46% weekend enhancement.

CRRU 247 Pattern New.docx

Candidates successful in this selection process will commence courses in 2027.

To find out more about the role and recruitment process, you are invited to join a webinar where you will have the opportunity to ask any questions you may have prior to submitting your application.

Date: Thursday 22nd October 2026, 17:00 - 18:00

Please use the link below to join the session

https://teams.microsoft.com/meet/3806218609805901?p=xNZYbUERZFpjuCXntI

We are committed to ensuring that the diverse make up of our workforce is reflective of the communities we serve. We encourage and welcome applications from all backgrounds and all of our communities, particularly from black, Asian and minority ethnic groups (BAME) who are currently under-represented. All applications are judged on merit.

The successful candidate has the opportunity to join GMP's Sports and Social Club. For a nominal monthly sum, a wide range of activities are available such as indoor football, tennis, squash and badminton as well as an extensive gymnasium. There is also bar and restaurant facilities with function rooms that can be hired for private events.

Discounts are also available for cinema and theatre tickets.

Other benefits include Blue Light discounts from many high street retailers and a Credit Union which offers financial products exclusively to the Police Family.

A local Government Pension Scheme.

Annual leave entitlement of 24 days + bank holidays, this increases to 29 days + bank holidays at 5 years' service and 32 days + bank holidays at 10 years' service.

Shift work and work life balance.

Wellness programmes.

Cycle to work scheme.

Car lease scheme.