Homeless Assessment Officer

An exciting opportunity has arisen within the Homeless Assessment and Support Services for a full-time Homeless Assessment Officer on a fixed-term contract for 12 months. The Homeless Assessment and Support Services team is a dynamic and dedicated service that strives to provide comprehensive housing advice, support, and interventions to prevent and relieve homelessness.

This role offers a unique opportunity to specialise in supporting rough sleepers across the borough, working proactively with some of the most vulnerable members of our community. The successful candidate will play a key role in identifying, engaging, and assisting individuals who are sleeping rough, helping them access accommodation, support services, and sustainable housing solutions, while contributing to the borough's strategic approach to reducing rough sleeping.

The post holder will be required to be the first point of contact for customers accessing the service in a number of different ways, this can by direct presentation to the service over the telephone in writing or via our online access portal.

A key area of the role is assisting customers with self help and where necessary identifying solutions to housing problems, sourcing and providing Positive prevention outcomes and helping people to secure and sustain suitable accommodation. Homeless Assessment Officers are also required to fulfil the councils Legal Obligations in relation to statutory responsibilities in line with current Legislation and Guidance along with the Councils policy and procedures.

Normal hours of work are 37 hours per week based around the usual business working week. Dependent on service requirements, you may be required to work on a rota basis.

Benefits of working for Bury Council
To hear about the benefits for working with Bury Council, please visit A good employer | greater jobs
We support employees to work with agility, where appropriate for the post and service requirements.
We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.

For an informal chat regarding the role please contact Matthew Doyle at M.Doyle@bury.gov.uk