Tenancy Relations Officer

Protect Tenants. Promote responsible renting. Make a real difference.

Great Yarmouth Borough Council is creating an important new opportunity for an experienced and determined housing or enforcement professional to protect tenants, support responsible landlords and tackle unlawful practices within the private rented sector.

As our new Tenancy Relations Officer you will lead the Council's work to prevent harassment and illegal eviction as well as investigating and enforcing the Renters Rights Act 2025. You will provide clear, practical advice, intervene early when tenancies are at risk and take firm, proportionate enforcement action when the law is breached.

A role where your work matters

• Help tenants remain safely in their homes and prevent threatened illegal evictions.

• Investigate harassment, unlawful eviction and other housing offences.

• Gather and present evidence, conduct interviews under caution and prepare legal notices.

• Issue civil penalties and build robust cases for prosecution, court or tribunal.

• Work with the Police, Shelter, Citizens Advice and other partners to secure positive outcomes.

Closing Date: 26th October 2026

Interview Date: 5th and 6th November 2026

If you would like an informal discussion or require any further information please contact Gemma Tilley, Environmental Health Manager, 01493 846538, [email protected] or Paul Swanborough, Private Sector Housing Manager, 01493 846772, [email protected]