Business & Sales Support Executive

Key Job Duties & Responsibilities

• The Group Business and Sales Support will work closely with Frylite Solution's Sales Support, wider Commercial Team, and Distribution Team to provide excellent customer support and service always.
• Proactively make outbound calls to generate new business and sales leads and support Frylite Solutions wider Commercial team to answer and respond to inbound calls to provide high levels of Customer Service and support and promoting the Frylite Solutions Name always.
• Gather, maintain, and update information onto the Customer Database.
• Contacting potential or existing customers to discuss products and services.
• Generation of sales leads
• Complaints handling/rejection handling
• Recording outcomes of calls and documenting accurately on CRM system
• Creating and presenting sales reports
• Assist in planning and implementing effective sales Strategies
• Encourage and practice our company values always, Respect, Work Ethic, Success, Excellence and Relationships.

Essential Criteria

• Minimum of 6 months-1 year experience working in a customer service focused role.
• Ability to successfully negotiate with customers by building a strong relationship.
• Possess excellent telephone mannerism.
• Highly organised and proactive.
• Ability to be self-motivated and driven to meet set targets.
• Ability to demonstrate how you have lived Frylite Solutions' Values in a previous role: Relationships, Respect, Work Ethic, Success and Excellence.
• Excellent Communicator

Desirable Criteria

• Knowledge of CRM
• Experience selling over the phone
• Excel qualification
• Knowledge of sales process
• Knowledge of products & Services

Frylite are an equal opportunities employer and welcomes applications from all sections of the community.

Frylite Solutions is a drug and alcohol free workplace and all employees are subject to random testing.