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Venue Assistant

On-site in Twickenham·Added 25 days ago (last checked 8 Oct)

Freemans Event Partners

7 open roles

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Overview

Job details

  • Permanent contract

    Per the ad.

Requirements

  • Work on-site in Twickenham

    No relocation package mentioned.

Benefits

  • 28 days holiday + bank holidays

    Paid annual leave, per the ad.

Skills

Requirements

  • Excellent organisational and communication skills, with a proactive and collaborative approach.
  • A passion for exceptional customer service and high operational standards.
  • Competent in using Microsoft Office and industry-standard systems (e.g., EPOS, stock management).
  • Flexibility to work evenings, weekends, and event schedules across multiple London venues.

Pay & benefits

  • 28 days holiday allowance, plus bank holidays on top.
  • Life cover, company pension scheme and employee assistant programme.
  • Access to our healthcare cash plan reimbursing the costs of dental treatments, optical and more!
  • The opportunity to earn some extra cash by using our refer a friend programme.
  • We also have fortnightly lunches and regular social activities, plus the opportunity to be involved in some of the UK’s most prestigious sporting events and festivals

The role

As a Venue Assistant overseeing Twickenham Stadium (Allianz), you will be responsible for supporting and managing all aspects of food and beverage operations. You will ensure exceptional service delivery, operational excellence, and financial performance across all sites.

Working closely with Venue Managers, clients and sub-contractors, you will be accountable for maintaining compliance, optimising profitability, and ensuring that each customer experience reflects the highest standards of quality and professionalism associated with Freemans Event Partners.

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